To Go Service Lead - Retail Pickups & Customer Care

Hannaford; Plymouth (NH); On-site; USD 22,000 - 30,000; Full time

Job summary

Hannaford is seeking a Store Associate in Plymouth, NH to support Hannaford to Go orders, manage perishables, and ensure smooth daily operations. The role emphasizes customer service, policy adherence, and safety compliance within a busy retail environment.

Candidates should be able to perform multiple tasks, assist with online order pickups, and maintain a neat, professional appearance while contributing to a positive shopping experience for customers.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements (18 years).
• Demonstrated ability to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to lead and coach others. Strong leadership skills.

Responsibilities

• Observe and follow all company policies and procedures.
• Assign fixed activities to Hannaford to Go associates during idle periods.
• Ensure return-to-stock items are handled promptly, with perishables given priority.
• Support safety standards and report needed repairs or maintenance.
• Process various sales transactions per policy and ensure proper cash handling.

Skills

Effective communication

Customer service

Leadership skills

Job description

Hannaford is seeking a Store Associate in Plymouth, NH to support Hannaford to Go orders, manage perishables, and ensure smooth daily operations. The role emphasizes customer service, policy adherence, and safety compliance within a busy retail environment.

Candidates should be able to perform multiple tasks, assist with online order pickups, and maintain a neat, professional appearance while contributing to a positive shopping experience for customers.