To Go Service Lead - Retail & Pickup Ops

Hannaford; Windham (ME); On-site; USD 22,000 - 30,000; Full time

Job summary

Hannaford Supermarkets is seeking a Store Associate to support Hannaford to Go orders and daily store operations at our North Windham location. You will follow policies, maintain a neat appearance, and assist in coordinating associates during idle periods to ensure smooth service and order accuracy.

The role emphasizes customer service, teamwork, and adherence to safety standards while handling POS transactions, perishables, and stock management.

Qualifications

• Effective communication and customer service skills.
• Must be 18 years of age or older.
• Willingness to learn multiple tasks and technical requirements.
• Ability to lead and coach others; strong leadership skills.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain a neat, well-groomed appearance and follow policy.
• Assign fixed activities to Hannaford to Go associates during idle periods.
• Treat all associates with fairness, dignity and respect.
• Assist in special projects and other duties as assigned by supervision.
• Handle return-to-stock items promptly, prioritizing perishables.
• Support safety standards and report needed repairs or hazards.
• Bag or package merchandise for customer pickup per policies.

Skills

Communication skills

Customer service

Age 18+

Leadership

Willingness to learn

Job description

Hannaford Supermarkets is seeking a Store Associate to support Hannaford to Go orders and daily store operations at our North Windham location. You will follow policies, maintain a neat appearance, and assist in coordinating associates during idle periods to ensure smooth service and order accuracy.

The role emphasizes customer service, teamwork, and adherence to safety standards while handling POS transactions, perishables, and stock management.