To Go Service Lead — Online Orders & Pickup

Hannaford; Illinois; On-site; USD 23,000 - 33,000; Full time

Job summary

Hannaford Supermarkets is seeking team members to support in-store operations and Hannaford to Go services at Store 08346. The role requires maintaining policies, delivering strong customer service, and supporting special projects under supervision.

Candidates should be able to learn multiple tasks, follow safety standards, and handle transactions and perishable items with care. This position emphasizes reliability and teamwork in a fast-paced retail environment.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements for Hannaford to Go Service, Ability to lead and coach others. Demonstrates strong Leadership Skills

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assign fixed activities to Hannaford to Go associates during idle periods.
• Treat all associates with fairness, dignity, and respect.
• Assist in special projects and perform other functions as assigned by supervision.
• Ensure that return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to refrigerated and other perishable items.

Skills

Effective communication

Customer service

Leadership

Job description

Hannaford Supermarkets is seeking team members to support in-store operations and Hannaford to Go services at Store 08346. The role requires maintaining policies, delivering strong customer service, and supporting special projects under supervision.

Candidates should be able to learn multiple tasks, follow safety standards, and handle transactions and perishable items with care. This position emphasizes reliability and teamwork in a fast-paced retail environment.