To-Go Order Specialist - Friendly Front-End

Food Lion; Newport News (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Newport News, VA is seeking team members to provide fast, friendly service and support the To-Go Lead in maintaining Food Lion standards. You will help maximize sales through excellent customer service and assist customers with order pick-ups.

The role emphasizes teamwork, learning multiple job tasks, and adhering to store policies and safety guidelines. Prior retail or customer service experience is beneficial.

Qualifications

• High school graduate or equivalent preferred.
• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Responsibilities

• Smiles, greets each customer, uses name when possible and provides prompt, friendly service.
• Exhibit behaviors aligned with Food Lion's guiding principles and values.
• Ability to shop multiple customer orders using designated tools and equipment.
• Recognize/ differentiate produce varieties to assist customers.
• Scan, bag, and label purchases accurately following policy.
• Verify customer IDs for alcohol sales and assist with online orders.

Skills

Customer service

Teamwork

Multi-tasking

Learning ability

Education

High school diploma

Job description

Food Lion in Newport News, VA is seeking team members to provide fast, friendly service and support the To-Go Lead in maintaining Food Lion standards. You will help maximize sales through excellent customer service and assist customers with order pick-ups.

The role emphasizes teamwork, learning multiple job tasks, and adhering to store policies and safety guidelines. Prior retail or customer service experience is beneficial.