To-Go Order Specialist — Customer Service Pro

Food Lion; Midlothian (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

Food Lion is seeking a customer-oriented associate to deliver fast, friendly service at our Midlothian, VA location. You will assist customers, process orders, and support To-Go order pickups while upholding Food Lion standards and safety guidelines.

The role emphasizes eye-for-details, ability to handle multiple tasks, and wearing the required uniform. This entry-level position offers growth through training and on-the-job experience in a fast-paced retail environment.

Qualifications

• High school graduate or equivalent preferred.
• Strong customer service and communication skills.
• Team player with willingness to learn multiple tasks.

Responsibilities

• Greet customers and provide friendly, prompt service to ensure a positive shopping experience.
• Assist customers with purchases, substitutions, and item lookup as needed.
• Process orders, scan and bag items accurately, and maintain clean, organized checkout area.
• Verify IDs and follow store policy when selling age-restricted items (e.g., alcohol).
• Support order pickup customers and help maintain To-Go area and equipment.

Skills

Customer service

Interpersonal skills

Teamwork

Education

High school diploma or equivalent

Job description

Food Lion is seeking a customer-oriented associate to deliver fast, friendly service at our Midlothian, VA location. You will assist customers, process orders, and support To-Go order pickups while upholding Food Lion standards and safety guidelines.

The role emphasizes eye-for-details, ability to handle multiple tasks, and wearing the required uniform. This entry-level position offers growth through training and on-the-job experience in a fast-paced retail environment.