To Go Operations Lead

Food Lion; Summerfield (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Food Lion in Summerfield, NC is seeking a Front End To Go Operations Lead to supervise the To Go program and guide store associates in delivering fast, friendly service. You will help manage online orders, scheduling, and daily operations to ensure customer satisfaction and efficiency.

The role emphasizes leadership, training, and a focus on food safety, sanitation, and store appearance, while partnering with department managers to meet business goals and maintain a positive working environment

Qualifications

• High school diploma or equivalent is preferred.
• Ability to lead a team and manage staff expectations.
• Excellent customer service and communication skills.
• Strong knowledge of store operations and merchandising.
• Willingness to learn multiple tasks and use company systems.

Responsibilities

• Manage Food Lion To Go operations, including hiring and training staff.
• Schedule and supervise department associates to meet online order demand.
• Provide leadership to maintain customer service and associate morale.
• Ensure compliance with safety, sanitation, and company policies.
• Monitor budgets and coordinate with managers on inventory and out-of-stocks.

Skills

Team leadership

Customer service

Store operations

Food safety training

Communication

Education

High school diploma or equivalent

Tools

POS system

Inventory software

Job description

Food Lion in Summerfield, NC is seeking a Front End To Go Operations Lead to supervise the To Go program and guide store associates in delivering fast, friendly service. You will help manage online orders, scheduling, and daily operations to ensure customer satisfaction and efficiency.

The role emphasizes leadership, training, and a focus on food safety, sanitation, and store appearance, while partnering with department managers to meet business goals and maintain a positive working environment