To-Go Grocery Associate - Fast, Friendly Service

Food Lion; Cockeysville (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a front-end/customer service associate to provide fast, friendly service and support for To-Go orders. You will greet customers, assist with shopping and order-picking, and ensure accurate scanning and bagging of items in a fast-paced store environment.

The role emphasizes teamwork, adherence to company policies, and ongoing training to maintain high customer satisfaction and store standards. Physical stamina is required to meet daily duties and safety guidelines.

Qualifications

• High school diploma or equivalent preferred.
• Excellent customer service and communication skills.
• Able to work in a team and learn multiple tasks.
• Willingness to perform a variety of store duties.

Responsibilities

• Provide fast, friendly service to customers and greet them by name when possible.
• Assist with shopping and order-picking using designated tools and equipment.
• Scan, bag, and label purchases accurately following store policy.
• Verify IDs for alcohol purchases and follow company procedures.
• Support To-Go lead in maintaining service standards and store cleanliness.
• Complete CBTs and training aids as assigned.
• Perform other duties as needed and meet physical requirements.

Skills

Customer service

Teamwork

Interpersonal skills

Communication

Education

High school diploma or equivalent

Tools

POS systems

Scanners

Job description

Food Lion is seeking a front-end/customer service associate to provide fast, friendly service and support for To-Go orders. You will greet customers, assist with shopping and order-picking, and ensure accurate scanning and bagging of items in a fast-paced store environment.

The role emphasizes teamwork, adherence to company policies, and ongoing training to maintain high customer satisfaction and store standards. Physical stamina is required to meet daily duties and safety guidelines.