To-Go Customer Service Specialist

Food Lion; Conover (NC); On-site; USD 17,000 - 19,000; Full time

Job summary

Food Lion in Conover, NC is seeking a friendly Front End To-Go Associate to deliver fast, accurate service and help customers with online or in-store orders. You will greet guests, assist with multiple orders, and ensure correct scanning, labeling and bagging while upholding Food Lion standards.

The role requires ability to verify IDs for alcohol, work well in a team, and learn new tasks. Training will be provided; a high school diploma or equivalent is preferred, with a focus on customer

Qualifications

• High school graduate or equivalent preferred.
• Strong interpersonal and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Responsibilities

• Greet customers with a smile and provide prompt, friendly service while engaging customers.
• Assist customers with multiple orders using designated tools and equipment.
• Scan, bag, and label purchases efficiently and accurately per policy.
• Verify IDs for alcoholic beverage sales and observe store policies.
• Assist customers picking up orders and maintain a neat appearance.
• Complete required CBT and Training Aids courses and perform other duties as assigned.

Skills

Interpersonal skills

Customer service

Team player

Willingness to learn

Education

High school diploma or equivalent

Job description

Food Lion in Conover, NC is seeking a friendly Front End To-Go Associate to deliver fast, accurate service and help customers with online or in-store orders. You will greet guests, assist with multiple orders, and ensure correct scanning, labeling and bagging while upholding Food Lion standards.

The role requires ability to verify IDs for alcohol, work well in a team, and learn new tasks. Training will be provided; a high school diploma or equivalent is preferred, with a focus on customer