To-Go Customer Service & Pickup Specialist

Food Lion; Grantsboro (NC); On-site; USD 15,153 - 17,908; Full time

Job summary

Food Lion in Grantsboro, NC is seeking a friendly customer service associate to ensure fast, accurate service and help with online To-Go orders. You will greet customers, assist with purchases, and support store operations on the Front End.

You will scan, bag, and label items, verify IDs for beer and wine, and help customers with pickup orders. The role requires teamwork, reliability and willingness to learn multiple tasks in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Desire to work in a team environment.
• Willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Responsibilities

• Smiles, greets each customer and provides prompt, accurate, friendly service.
• Assist customers with To-Go orders and other requests.
• Scan, bag, and label purchases efficiently while following company policy.
• Verify IDs for alcohol purchases and observe store policies.
• Assist customers picking up orders and complete related forms.
• Adhere to Food Lion guidelines, policies and standard practices.
• Maintain a clean and organized front-end area and uniform.

Skills

Customer service

Teamwork

Learning agility

Education

High school diploma or equivalent

Job description

Food Lion in Grantsboro, NC is seeking a friendly customer service associate to ensure fast, accurate service and help with online To-Go orders. You will greet customers, assist with purchases, and support store operations on the Front End.

You will scan, bag, and label items, verify IDs for beer and wine, and help customers with pickup orders. The role requires teamwork, reliability and willingness to learn multiple tasks in a fast-paced environment.