To-Go Customer Experience Associate

Food Lion; Portsmouth (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

Food Lion in Portsmouth, VA is hiring a Customer Service Associate to provide fast, friendly assistance to shoppers and help fulfill online order pickups. You will greet customers, scan and bag items, and ensure accuracy while following store policies.

Ideal candidates have a high school diploma or equivalent, strong communication skills, a team-oriented mindset, and the ability to learn multiple tasks in a fast-paced retail environment. Evening and weekend availability may be required.

Qualifications

• High school diploma or equivalent preferred.
• Strong interpersonal and customer service skills.
• Desire to work in a team environment.
• Ability to learn multiple tasks and basic tech.
• Must meet minimum age requirements, where applicable.

Responsibilities

• Provide fast, friendly service to customers and support the To-Go area.
• Assist customers and fulfill online orders and pickups.
• Operate scanners, bag items, and ensure accurate checkouts.
• Maintain knowledge to assist with produce selections and substitutions.
• Adhere to store policies and safety standards.
• Maintain clean work area and proper uniform appearance.

Skills

Interpersonal skills

Customer service

Teamwork

Learning ability

Adaptability

Age requirement compliance

Education

High school diploma or equivalent

Job description

Food Lion in Portsmouth, VA is hiring a Customer Service Associate to provide fast, friendly assistance to shoppers and help fulfill online order pickups. You will greet customers, scan and bag items, and ensure accuracy while following store policies.

Ideal candidates have a high school diploma or equivalent, strong communication skills, a team-oriented mindset, and the ability to learn multiple tasks in a fast-paced retail environment. Evening and weekend availability may be required.