To-Go Counter SErver

Mambo Seafood Restaurants; Pearland (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Professional environment

Training & development

Flexible hours

Employee perks

Health insurance

Dental benefits

Competitive pay

Meal discounts

Job summary

Mambo Seafood Restaurants is opening a new Pearland location and seeks energetic team members to greet customers, take orders, and process payments at the To-Go Counter. Join a high-volume, iconic Houston brand with growth opportunities and a focus on guest experience.

The role emphasizes friendly service, accurate cash handling, and POS operation, with benefits including health insurance and flexible hours.

Qualifications

• High school diploma or GED preferred.
• Must be at least 18 years old.
• Ability to speak, write and understand simple instructions in English.
• Spanish-speaking is a plus, but not required.
• Must be Texas Alcoholic Beverage Commission (TABC) Certified.
• Must have a Food Handler Certificate.
• Must be a team player and customer-service oriented.
• Ability to add, subtract, multiply and divide using whole numbers, fractions and decimals.

Responsibilities

• Greet guests and assist with questions.
• Take orders in person and over the phone.
• Process payments through the POS and provide correct change.
• Pack and sort to-go orders.
• Maintain cashier area before, during, and after shifts.
• Other duties as assigned.

Skills

English language

Spanish (nice to have)

POS familiarity

Cash handling

Education

High school diploma or GED

Tools

POS system

Basic computer skills

Food Handler Certificate

Job description

Mambo Seafood is opening a new location in Pearland, and as we celebrate 30 years of serving our communities, we're looking for enthusiastic team members ready to grow their careers and help create an exceptional guest experience!

Come join the team!

Mambo Seafood is a high-volume iconic Houston restaurant brand that has been in business since 1996. Mambo has 13 restaurants in the Greater Houston area, and one franchised operation in the Rio Grande Valley. Mambo Seafood is poised for rapid growth!

Summary

The To-Go Counter Server is responsible for greeting customers, taking orders over the phone and in person, and answering questions that customers may have. To-Go Counter Servers are responsible for processing customer payments through the Point of Sales (POS) system. Cashiers anticipate customers’ needs and exceed expectations.

Essential Duties & Responsibilities

• Must maintain a professional and welcoming attitude at work and practice Company service principles.
• Greet all guests when they enter the restaurant.
• Communicate with customers regarding menu offerings, limited time offers and daily specials.
• Pack and sort to-go orders.
• Enter food and beverage orders into the POS system.
• Properly process customers’ payments and provide accurate change.
• Clean and maintain cashier area before, after and throughout shift.
• Other duties as assigned.

Qualifications

EDUCATION & EXPERIENCE:

• High school diploma or general education degree (GED) preferred.
• Must be at least 18 years of age.
• Ability to speak, write and understand simple instructions in English.
• Spanish-speaking is a plus, but not required.
• Must be Texas Alcoholic Beverage Commission (TABC) Certified.
• Must have a Food Handler Certificate.
• Must be a team player and customer-service oriented.
• Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals.

Computer Skills

• Familiarity with POS system preferred.
• Basic computer skills are a plus.

Physical Requirements

• Stands and walks on uneven, slippery, and/or wet surface for at least 8 consecutive hours.
• Speaks and listens in-person to staff and customers for at least 8 consecutive hours.
• Speaks through radio and listens through earpiece for at least 8 consecutive hours.
• Clearly observes customers in the dining room from up to 100 feet.
• Routinely lifts, stoops, kneels, bends, pushes, and pulls up to 25 pounds, and reaches overhead.
• Routinely carries full service tray.
• Performs moderately strenuous activity to perform duties for at least 8 consecutive hours.

Working Environment

• Moderate noise, fast pace, high customer traffic and ability to regularly tolerate cleaning solutions.

Working Environment

• Moderate noise, fast pace, high customer traffic, and regularly tolerate exposure to cleaning solutions.

We offer the following benefits

• Professional work environment
• Training and Development
• Flexible hours
• Employee Perks
• Health insurance available
• Dental benefits available
• Competitive pay
• Meal discounts and more!

Mambo Restaurants is an Equal Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, sex, age, religion, national origin, disability, or any other characteristic protected by law.