To-Go Counter SErver

Mambo Seafood; Pearland (TX); In loco; USD 17.000 - 22.000; Part-time

Vantaggi offerti da questo lavoro

Professional work environment

Training and Development

Flexible hours

Meal discounts and more

Descrizione del lavoro

Mambo Seafood in Pearland, TX is hiring a To-Go Counter Server to greet guests, take orders, and handle payments with our POS system. The role supports a high-volume, guest-focused environment and requires quick service and friendliness.

Responsibilities include taking orders, processing payments, packing to-go orders, and maintaining a tidy cashier area. English proficiency and 18+ are required; food handler and TABC certifications are necessary.

Competenze

• High school diploma or GED preferred.
• Must be at least 18 years of age and able to speak, write and understand English.
• TABC Certification and Food Handler certification required.

Mansioni

• Greet all guests as they enter the restaurant and provide welcoming service.
• Take orders from customers in person and over the phone and relay to kitchen staff.
• Enter food and beverage orders into the POS system accurately.
• Process customers’ payments and provide correct change.
• Pack and sort to-go orders and ensure accuracy of orders.
• Maintain a clean and organized cashier area during shifts and assist with other duties as needed.

Conoscenze

Customer service

Team player

English proficiency

POS familiarity

Formazione

High school diploma or GED

Food Handler Certificate

TABC Certification

Strumenti

POS system

Descrizione del lavoro

Mambo Seafood is opening a new location in Pearland, and as we celebrate 30 years of serving our communities, we're looking for enthusiastic team members ready to grow their careers and help create an exceptional guest experience!

Come join the team!

Mambo Seafood is a high-volume iconic Houston restaurant brand that has been in business since 1996. Mambo has 13 restaurants in the Greater Houston area, and one franchised operation in the Rio Grande Valley. Mambo Seafood is poised for rapid growth!

Mambo Seafood is opening a new location in Pearland, and as we celebrate 30 years of serving our communities, we're looking for enthusiastic team members ready to grow their careers and help create an exceptional guest experience! Come join the team! Mambo Seafood is a high-volume iconic Houston restaurant brand that has been in business since 1996. Mambo has 13 restaurants in the Greater Houston area, and one franchised operation in the Rio Grande Valley. Mambo Seafood is poised for rapid growth!

Summary:

The To-Go Counter Server is responsible for greeting customers, taking orders over the phone and in person, and answering questions that customers may have. To-Go Counter Servers are responsible for processing customer payments through the Point of Sales (POS) system. Cashiers anticipate customers’ needs and exceed expectations.

Essential Duties & Responsibilities:

• Must maintain a professional and welcoming attitude at work and practice Company service principles.
• Greet all guests when they enter the restaurant.
• Communicate with customers regarding menu offerings, limited time offers and daily specials.
• Pack and sort to-go orders.
• Enter food and beverage orders into the POS system.
• Properly process customers’ payments and provide accurate change.
• Clean and maintain cashier area before, after and throughout shift.
• Other duties as assigned.

Qualifications

EDUCATION & EXPERIENCE:

• High school diploma or general education degree (GED) preferred.
• Must be at least 18 years of age.
• Ability to speak, write and understand simple instructions in English.
• Spanish-speaking is a plus, but not required.
• Must be Texas Alcoholic Beverage Commission (TABC) Certified.
• Must have a Food Handler Certificate.
• Must be a team player and customer-service oriented.
• Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals.

COMPUTER SKILLS:

• Familiarity with POS system preferred.
• Basic computer skills are a plus.

Physical Requirements:

• Stands and walks on uneven, slippery, and/or wet surface for at least 8 consecutive hours.
• Speaks and listens in-person to staff and customers for at least 8 consecutive hours.
• Speaks through radio and listens through earpiece for at least 8 consecutive hours.
• Clearly observes customers in the dining room from up to 100 feet.
• Routinely lifts, stoops, kneels, bends, pushes, and pulls up to 25 pounds, and reaches overhead.
• Routinely carries full service tray.
• Performs moderately strenuous activity to perform duties for at least 8 consecutive hours.
• Moderate noise, fast pace, high customer traffic and ability to regularly tolerate cleaning solutions.
• Moderate noise, fast pace, high customer traffic, and regularly tolerate exposure to cleaning solutions.

We offer the following benefits:

• Professional work environment
• Training and Development
• Flexible hours
• Dental benefits available
• Competitive pay
• Meal discounts and more!

Mambo Restaurants is an Equal Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, sex, age, religion, national origin, disability, or any other characteristic protected by law.