To-Go Cashier & Guest Experience Pro

The Cheesecake Factory

Houston (TX)

On-site

USD 17,000 - 21,000

Full time

4 days ago
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Benefits offered by this job

Discounts: cell phone, gym, movie, and
Theme park savings
Employee recognition and awards
HELP Fund (Hardship and Emergency LifL
Community and charity events

Job summary

The Cheesecake Factory is seeking a friendly Cashier to deliver a memorable take-out experience. From greeting guests to handling payments, you’ll ensure accuracy and hospitality in every order.

You’ll work in a fast-paced environment, collaborate with team members, and contribute to guest satisfaction with precise packing and smooth app-assisted ordering. Join a renowned brand known for growth and quality, with opportunities for full-time or part-time schedules and competitive hourly

Qualifications

  • Experience in restaurant, hospitality, or food service is required.
  • Familiarity with front-of-house operations including To Go orders or curbside service is a plus.
  • Experience handling cash, credit/debit transactions, and guest interactions.

Responsibilities

  • Greet guests warmly in person and by phone for a carry-out experience.
  • Answer phones and respond to guest questions with clear, friendly communication.
  • Listen actively to guest needs during interactions and make accurate recommendations.
  • Use menu knowledge to suggest items and handle allergies confidently.
  • Assist guests with The Cheesecake Factory app during ordering and pickup.
  • Enter orders accurately into a POS system and process payments efficiently.
  • Pack orders carefully with speed and attention to detail.
  • Support dessert finishing, barista tasks, and beverage preparation when needed.
  • Maintain cleanliness and organization of cashier and To-Go areas.
  • Complete closing tasks and side work with ownership and reliability.

Skills

Customer service
Cash handling
Multitasking
Hospitality

Tools

POS system
Cash registers

Job description

The Cheesecake Factory is seeking a friendly Cashier to deliver a memorable take-out experience. From greeting guests to handling payments, you’ll ensure accuracy and hospitality in every order.

You’ll work in a fast-paced environment, collaborate with team members, and contribute to guest satisfaction with precise packing and smooth app-assisted ordering. Join a renowned brand known for growth and quality, with opportunities for full-time or part-time schedules and competitive hourly

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