To-Go Associate: Fast, Friendly Online Order Pickup

Food Lion; Pulaski (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

Food Lion in Pulaski, VA is seeking a Customer Service Associate to deliver fast, friendly service and support To-Go order fulfillment. You will greet customers, assist with orders, scan and bag items, and uphold safety and policy standards in a collaborative team setting.

The role emphasizes accurate order handling, ID checks for alcohol, and helping customers pick up orders while maintaining Food Lion's values and procedures.

Qualifications

• High school diploma or equivalent preferred.
• Strong interpersonal, communication and customer service skills.
• Team-oriented with the ability to learn multiple tasks.
• Must meet minimum age requirements, where applicable.

Responsibilities

• Smiles, greets each customer, uses name whenever possible and provides prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Exhibit behaviors that align with Food Lion's guiding principles, core values, vision, and strategy.
• Assist customers picking up orders and complete accountability form from end to end process.
• Verify all customer IDs presented and observe store policies pertaining to the sale of alcoholic beverages.
• Scan, bag, and label the purchase efficiently and accurately, while following established company policy and procedure.
• Maintain a clean, safe, and welcoming store environment and assist with other duties as assigned.

Skills

Customer service

Teamwork

Communication skills

Willingness to learn

Minimum age requirements

Education

High school diploma or equivalent

Job description

Food Lion in Pulaski, VA is seeking a Customer Service Associate to deliver fast, friendly service and support To-Go order fulfillment. You will greet customers, assist with orders, scan and bag items, and uphold safety and policy standards in a collaborative team setting.

The role emphasizes accurate order handling, ID checks for alcohol, and helping customers pick up orders while maintaining Food Lion's values and procedures.