TN - Drake's Franklin - Expo

Bluegrass Hospitality Group; Franklin (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Shift meal provided

Health care package

401K with company match

Education reimbursement

Career growth opportunities

Restaurant discount

Emergency assistance fund

Job summary

Drake’s is a neighborhood restaurant and bar seeking an Expo to serve as the communication link between kitchen and service teams. You will ensure orders are accurate, maintain Drake’s high standards, and monitor temperatures and ticket times in a fast-paced environment.

No prior experience is required as training will be provided; strong attention to detail and teamwork are essential, with the ability to stand for long periods and lift up to 50 lbs.

Qualifications

• High attention to detail and strong organizational skills.
• Excellent communication and teamwork.
• Ability to work well under pressure and in a fast-paced setting.
• Stand for long periods and lift up to 50 lbs; no experience required, training provided.

Responsibilities

• Serve as the communication link between kitchen and service teams, ensuring orders are accurate and timely.
• Double-check ticket details to guarantee guests receive exactly what they ordered.
• Uphold high standards of consistency, quality, food safety, and presentation.
• Monitor food temperature and ticket times, maintaining Drake’s standards.
• Maintain a clean and sanitary station at all times.
• Work closely with kitchen and FOH teams to keep service flowing in a fast-paced, high-volume environment.
• Commit to 100% guest satisfaction by ensuring every plate leaves the kitchen perfectly.

Skills

Attention to detail

Communication

Teamwork

Ability to work under pressure

Job description

Drake’s is a neighborhood restaurant and bar with an unconventional spirit. Dedicated to giving everyone a place to come play, everything at Drake’s—from our atmosphere to our team and our menu is designed with an infectious energy that ensures everyone leaves with a story to tell. We’re not afraid to push the boundaries (and maybe break a few rules) to give guests an experience like no other. After all, we’re the restaurant that dared to put burgers and sushi on the same menu. At Drake’s, we’re always looking for big smiles, outgoing personalities, and unique individuals to join our family. We work hard and play harder!

We’re looking for team players with a passion for guest satisfaction and hospitality. No experience necessary—just a positive attitude, attention to detail, and the drive to succeed.

What You’ll Do as an Expo:

• Serve as the communication link between kitchen and service teams, ensuring orders are accurate and timely
• Double-check ticket details to guarantee guests receive exactly what they ordered
• Uphold high standards of consistency, quality, food safety, and presentation
• Monitor food temperature and ticket times, maintaining Drake’s standards
• Maintain a clean and sanitary station at all times
• Work closely with kitchen and FOH teams to keep service flowing in a fast-paced, high-volume environment
• Commit to 100% guest satisfaction by ensuring every plate leaves the kitchen perfectly

What We’re Looking For:

• High attention to detail and strong organizational skills
• Ability to work well under pressure and in a fast-paced setting
• Excellent communication and teamwork
• A passion for delivering consistent, high-quality food
• Stand for long periods, move within a small area, and occasionally lift up to 50 lbs
• No experience needed—we’ll train the right person!

Why You’ll Love Working at Drake’s:

• Competitive pay starting at $17/hour, based on experience
• Shift meal provided every shift
• Complete health care package, including dental (available after 1 year of full-time employment)
• 401K with company match (available after 1 year of employment)
• Education reimbursement – Up to $500/semester for full-time students working 20+ hours/week with a 3.2+ GPA
• Career growth opportunities – 86% of our managers are promoted from within
• Enjoy 40% off at all Bluegrass Hospitality Group (BHG) restaurants
• Strong company culture and emergency family fund to support our team when it matters most
• Holiday closures – We close for Thanksgiving and Christmas so you can spend time with loved ones

Due to company policy, you must be at least 16 years old to apply for employment with Bluegrass Hospitality Group. Please confirm your age below. Age may impact eligibility for certain positions, including roles involving the service or preparation of alcoholic beverages, based on company standards and applicable state regulations.