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TLM Implementation Specialist

Würk

Denver (CO)

Remote

USD 65,000 - 85,000

Full time

5 days ago
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Job summary

An established industry player is seeking a TLM Implementation Specialist to join their dynamic team. This role involves participating in all stages of the implementation lifecycle, from discovery to deployment, ensuring client needs are met with the UKG TLM Module. The ideal candidate will have experience in implementing HCM products and a strong understanding of workforce management systems. With a focus on collaboration and client satisfaction, this position offers a chance to thrive in a fast-paced environment while making a significant impact in the cannabis industry. If you are passionate about technology and client success, this opportunity is for you.

Benefits

FREE medical, dental, and vision plans
FREE basic life insurance
401(k) with Employer Match
Generous PTO
$400 office equipment reimbursement
$300/year fitness reimbursement
Paid professional development
Paid parental leave
Remote-friendly work environment
Paid sabbatical leave program

Qualifications

  • Experience implementing HCM products in a multi-tenant solution.
  • Understanding of state overtime, sick time, and wage laws.

Responsibilities

  • Participate in client meetings, providing expertise in the UKG TLM Module.
  • Conduct TLM Discovery sessions to document client timekeeping requirements.
  • Provide support throughout the implementation process.

Skills

UKG Workforce Ready
Workforce Management (WFM)
Microsoft Office
Project Management
Customer Relationship Management
Problem Solving
Communication Skills
Organizational Skills
Training Facilitation

Education

2-year degree or equivalent industry experience

Job description

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Looking to join an organization where you feel valued and encouraged to achieve your dreams? We are actively looking for individuals who align with our values and are passionate about thriving in a fast-paced, ever-changing industry. In 2015, Wurk created the cannabis industry’s very first all-in-one workforce management solution. Our dynamic system is utilized to streamline operations, minimize regulatory risks, and manage payroll, HR, timekeeping, and tax compliance. We believe it is our responsibility to protect the people and organizations of the cannabis industry so they can continue to impact the world we live in. If this excites you, we at Wurk would love to meet you!

A successful TLM Implementation Specialist participates in all stages of the implementation lifecycle (discovery, configuration, testing, deployment, and post-go-live support) under the direction of the Project Manager and may lead one or more activities. Project responsibilities include gathering customer requirements, configuring the UKG Ready solution to meet documented customer requirements, setting and managing customer expectations, and identifying risks and communicating issues to the Project Manager. This person will be responsible for the ultimate success and integrity of the new client’s Time & Labor Module implementation and establishing a great working relationship with our client contacts and internal teams.

Responsibilities

  • Participate in all client meetings, providing expertise in the UKG TLM Module
  • Conduct TLM Discovery session with clients to understand and document client’s timekeeping configuration requirements
  • Configure the UKG TLM Module to accommodate all client requirements
  • Configure web, mobile, and terminal timekeeping access
  • Configure Basic or Advanced Scheduling for new clients and add-ons for existing clients and provide client training as required
  • Configure Leave of Absence Module for new clients and add-ons for existing clients and provide client training as required
  • Conduct client trainings for the TLM Module
  • Provide support throughout the implementation process to clients and team members for TLM related items
  • Update all project materials to track completion of tasks and ensure all project documentation is in shared folders for the purposes of information retention and quality assurance
  • Be a Subject Matter Expert for specific TLM configuration areas for both internal and external users
  • Work with customers to implement Würk best practices in preparation for the rollout of the Würk solution
  • Other duties as assigned

Required Skill Sets And Experience

  • 2-year degree or equivalent industry experience
  • Understanding of state overtime, sick time and wage laws
  • At least 2 years of experience implementing HCM products in a multi-tenant solution
  • At least two years of experience implementing UKG Workforce Ready, with expertise in the TLM module is highly preferred
  • Must have experience with Workforce Management (WFM) systems to be considered
  • Proficient in Microsoft Office products, including strong familiarity with Excel required
  • A strong sense of urgency and a proven ability to manage multiple projects at once
  • Personable and able to maintain a positive working relationship with clients and team members
  • Strong problem solving and critical thinking skills
  • Exceptional verbal and written communication skills
  • Customer relationship acumen and experience required
  • Excellent organization and collaboration skills
  • Ability to lead and facilitate customer trainings

What’s in it for you?

  • FREE medical, dental, and vision plans
  • FREE basic life insurance, short term disability, and employee assistance programs
  • 401(k) traditional and Roth plans with Employer Match
  • Generous PTO, bonus, and stock options
  • $400 office equipment reimbursement
  • $300/year fitness reimbursement
  • Monthly internet reimbursement
  • Paid professional development & tuition reimbursement
  • Generous referral bonuses
  • Paid parental leave
  • Remote-friendly work environment
  • Paid sabbatical leave program

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Wurk is an Equal Opportunity Employer. Wurk does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

At this time, Wurk cannot provide work visa sponsorship.

This position's approximate base salary range is $65,000-$85,000 based on candidate's experience, education, and geographic location.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Information Technology
  • Industries
    Human Resources Services

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