Title Specialist II (Manheim)

Cox Automotive; Honolulu (HI); On-site; USD 30,000 - 45,000; Full time

Job summary

Cox Automotive is seeking an organized Title Specialist to ensure accurate processing of vehicle titles. You will verify title information, interact with customers and regulatory agencies, and maintain up-to-date DMV knowledge across states.

The role involves handling title discrepancies, processing reports, and supporting audits. Overtime may be required based on business needs. Strong attention to detail and communication skills are essential.

Qualifications

• Must have strong communication and organizational skills.
• Experience with DMV laws and vehicle titles is beneficial.
• Notary seals and stamps are preferred.

Responsibilities

• Process and re-assign titles for vehicles sold by the auction.
• Examine vehicle title for accuracy and conformity to requirements; verify VIN, odometer, lien releases and that titles are unaltered.
• Determine negotiability of title documents and assess for potential fraud; report discrepancies.
• Resolve titling issues through interaction with customers, dealers and regulatory agencies; assist with price adjustments if needed.
• Maintain knowledge of current DMV laws for titling and interpret regulations across states.
• Run outstanding title reports and contact sellers regarding titles.
• Issue gate passes for no-sale vehicles and purchases.
• Assist with title and check audits.
• Follow safety procedures and participate in Safety Excellence activities.
• May work overtime as business needs dictate.

Skills

Effective communication

Problem solving

Organizational skills

Basic computer skills

Education

High School Diploma / GED

Job description

Job Description:

This position ensures the accurate and efficient processing of vehicle titles by verifying title information is correct, maintaining knowledge of current laws regarding vehicle titles, and interacting with customers and regulatory agencies to resolve title issues.

Job Responsibilities:

• Process and re-assign titles for vehicles sold by the auction.


• Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title in the state for which it is filed. Confirm accurate title VIN number, odometer reading, releases of liens, and that titles contain no alteration, etc.


• Determine negotiability of title document and assess for potential fraud. Report any title discrepancies.


• Resolve titling issues through interaction with customers, dealers and regulatory agencies. Work with manager/supervisor to negotiate price adjustment between buyer and seller for a title problem, if necessary.


• Maintain knowledge of current DMV laws and regulations as they relate to vehicle titles and interpret titling regulations in each state for which vehicles are processed.


• Run outstanding title reports, review and contact sellers regarding outstanding titles.


• Issue gate passes for no-sale vehicles and purchases.


• Assist with title and check audits.


• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.


• Perform other duties as assigned by management.


• May be required to work overtime (more than 40 hours per week) as business needs dictate.

Qualifications:

Minimum:

• High School Diploma/GED and 3 years' experience in a related field.

• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience.

• OR 5 years' experience in a related field.


• 2 or more years of related experience required in the auction/automobile industry or at the Department of Motor Vehicles.


• Effective communication skills.


• Must possess good problem-solving and organizational skills.


• Basic computer software skills required.


• Notary seals and stamps preferred.


• Vision abilities required include close, distance and depth perception.

Work Environment:

Office setting.

USD 21.83 - 32.79 per hour

Compensation:

Hourly pay rate is in the range of $21.83 - $32.79/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets