Title Specialist I (NextGear Capital)

Cox Automotive Inc.; Carmel (IN); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Public holidays

Bereavement leave

Voting time off

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Automotive Inc. is hiring a Title Specialist I to accurately process vehicle titles and resolve issues by verifying information, staying current with title laws, and coordinating with clients and regulatory agencies.

The role runs Monday–Friday, 10:00 AM–7:00 PM, and requires strong attention to detail, excellent customer service, and proficiency with Microsoft Office. Beneficial experience with vehicle titling and notary is a plus.

Qualifications

• High School Diploma or GED.
• Generally, less than 2 years of experience.
• Familiar with Microsoft Office: Outlook, Word, Excel.
• Strong communication and customer service.
• Sitting and standing for extended periods.
• Light lifting of 10 lbs or less.
• Extensive detail handwritten and computer work.

Responsibilities

• Review titles for negotiability, sign and reassign titles for sellers and buyers.
• Complete application for new title on behalf of clients as needed.
• Facilitate lien perfection on NextGear Capital financed collateral when required.
• Release a NextGear Capital lien on collateral that has been paid in full according to policy.
• Answer communications from clients on title questions.
• Will be required to perform other duties as requested, directed or assigned.

Skills

Microsoft Office

Effective communication

Customer service

Attention to detail

Education

High School Diploma/GED

Tools

Outlook

Word

Excel

Job description

The Title Specialist I (TS) position will be responsible for the accurate and efficient processing of vehicle titles by verifying title information is correct, maintaining knowledge of current laws regarding vehicle titles and interacting with clients and regulatory agencies to resolve title issues.

The shift for this position is Monday through Friday from 10AM to 7PM.

Essential Duties And Responsibilities

• Review titles for negotiability, sign and reassign titles for sellers and buyers.
• Complete application for new title on behalf of clients as needed.
• Facilitate lien perfection on NextGear Capital financed collateral when required.
• Release a NextGear Capital lien on collateral that has been paid in full according to policy.
• Answer communications from clients on title questions.
• Will be required to perform other duties as requested, directed or assigned.

Qualifications

Minimum

• High School Diploma/GED.
• Generally, less than 2 years of experience
• Be familiar with Microsoft Office (Outlook, Word, Excel).
• Effective communication skills and a strong customer service attitude are required.
• Sitting and standing for extended periods of time.
• Bending and light lifting 10 lbs or less required.
• Extensive detail handwritten and computer work.

Preferred

• Prior experience with vehicle titling is preferred but not required.
• Notary license is preferred but not required.
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
• Positive attitude, strong interpersonal skills, and exceptional customer service abilities.
• Capability to work both independently and as part of a team.
• Proficiency in using various computer functions and office equipment.
• Professional demeanor and the ability to handle various situations with a pleasant attitude.
• Ability to work effectively with diverse individuals and teams.

USD 16.59 - 24.86 per hour

Compensation

Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets