Title Specialist - DMP

OPEN OPENLANE US Inc; Carmel (IN); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Paid Vacation, Personal, Sick Time

Parental leave

Disability and Life Insurance

Tuition Reimbursement

Volunteer Day

Promotion opportunities

Job summary

OPENLANE is seeking a meticulous Title Specialist at our Carmel, Indiana headquarters. You will process vehicle titles from multiple states with careful attention to accuracy, identify and resolve issues, and ensure timely handling of titles for dealer partners.

The role emphasizes data entry, clear communication with internal teams, and adherence to state requirements. On-site work Monday–Friday with competitive benefits and growth opportunities within a global company.

Qualifications

• 2+ years of experience handling documentation or paperwork in an office setting.
• Experience with data entry and repetitive tasks.

Responsibilities

• Process vehicle titles from multiple states with meticulous accuracy.
• Identify title issues and escalate when needed to resolve.
• Scan titles into electronic formats and generate shipping labels.
• Send titles to buyers via FedEx and manage returns to reduce turnaround times.

Skills

Data entry

Doc processing

Multitasking

Communication

Google Workspace

Job description

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced--- and uncomplicated--- digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way.

What We Offer:

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave (US)
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
• Robust Employee Assistance Program
• Employer paid Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

Location: This role will be onsite at our Carmel, Indiana Headquarters Monday - Friday daily.

We're Looking For: We are seeking a Title Specialist with experience in document processing and handling. You will be part of our dedicated title team responsible for accurate and timely title processing for our dealer title processing department. In this role you will have the opportunity to use your office acumen and great attention to detail. The ideal candidate will have vehicle or similar title experience but it is not required.

You Are:

• Detail-oriented. You will meticulously process vehicle titles, ensuring accuracy and marketability.
• Proactive. You have a self-starting mindset and can work independently with minimal supervision.
• An excellent communicator. You possess strong written and verbal communication skills to effectively interact with internal stakeholders and other Title teams and departments.

You Will:

• Identify title issues and understand when to elevate to the Title Issue team to troubleshoot and resolve.
• Use critical thinking and have the ability to identify errors or inconsistencies in the Titles.
• Learn or use your knowledge on state laws and requirements when handling titles.
• Process vehicle titles from multiple states, meticulously checking for accuracy.
• Scan titles into an electronic format.
• Create shipping labels, packages, seals, and send titles to buyers via FedEx.
• Return titles for voided sales to reduce turnaround times.

Must-Have's:

• 2+ years of experience in handling documentation or paperwork in a corporate or office environment.
• Experience in data entry and other repetitive tasks.
• Proven track record of handling multiple tasks and responsibilities.
• Strong communication skills, both written and verbal.
• Basic knowledge of Google suite applications.

Nice to Have's:

• Experience in processing automotive titles.
• Experience in automotive-related admin or clerk roles.
• Experience in sending titles to buying dealers.
• Experience in processing liens, insurance or mortgage titles.
• Current notary public license.

OPENLANE makes wholesale easy so our customers can be more successful. Our end-to-end platform serves the remarketing needs of the world's largest OEMs, dealers, fleet operators, rental companies and financial institutions. We're a technology company delivering next generation tools to accelerate and simplify remarketing. We're an analytics company leveraging data to inform and empower our customers with clear, actionable insights. And we're an auction company powering the world's most advanced digital used vehicle marketplaces. In 2021, OPENLANE sold nearly 2.6 million vehicles valued at over $40 billion through our auctions and generated approximately $2.3 billion in revenue. Our integrated digital marketplaces and vehicle logistics centers reduce risk, improve transparency and streamline the experience for customers in about 75 countries. OPENLANE continues to make investments in innovation, strategic acquisitions and integrations to better serve our customers. Headquartered in Carmel, Indiana, OPENLANE has about 5,000 employees and maintains business units across North America, Europe, the Philippines and Uruguay. Together, the OPENLANE brands provide a complete remarketing solution for our customers.

OPENLANE is an equal opportunity employer and a drug-free workplace.