Title Service Specialist - Customer-Focused

Amynta Group; Northern (KY); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Holiday pay

Job summary

Amynta Group is seeking a Title Service Representative for our Hunt Valley, MD location. The role focuses on following up on motor vehicle titles and communicating with customers, dealers, and agency personnel.

The position is full-time with multiple shifts and pay is $17.75 per hour, with potential overtime. Responsibilities include reviewing queues, correcting title documents, releasing titles per guidelines, and handling calls and emails to clients and dealers.

Qualifications

• High school diploma or equivalency.
• Accurate keying skills and ability to speak clearly.
• Mastered knowledge of Title Service functions.
• Customer service experience.
• Experience with vehicle titles, DMVs, or auto dealers.

Responsibilities

• Review queues, determine and pursue effective follow-up steps to ensure receipt of title documents.
• Review title documents to determine if a correction is warranted and process necessary correction.
• Release leased or retail title documents per state and client guidelines.
• Contacting clients by phone or e‑mail.
• Receiving incoming calls from clients, dealers and customers and respond as necessary.
• Process incoming title related work received either by client request, department notification, or incoming mail and/or FedEx.

Skills

Customer service experience

Accurate keying skills

Speak clearly

Mastered knowledge of Title Service

Education

High school diploma or equivalency

Tools

Title Service functions

Job description

Amynta Group is seeking a Title Service Representative for our Hunt Valley, MD location. The role focuses on following up on motor vehicle titles and communicating with customers, dealers, and agency personnel.

The position is full-time with multiple shifts and pay is $17.75 per hour, with potential overtime. Responsibilities include reviewing queues, correcting title documents, releasing titles per guidelines, and handling calls and emails to clients and dealers.