Title & Registration Operations Supervisor

Illinois-Secretary-of-Stat; Carbondale (IL); On-site; USD 56,000 - 60,000; Full time

Job summary

The Office of the Illinois Secretary of State in Carbondale seeks an Executive I to supervise clerical staff in issuing title, registration credentials, and related fees. You will plan, direct, and coordinate operations, set performance standards, and prepare management reports to improve public service.

Requires a four-year college degree and at least one year of managerial experience, with strong knowledge of public administration, budgeting, and policy implementation.

Qualifications

• Requires four-year college degree and one year of managerial experience in public or business organization.
• Extensive knowledge of public and business administration.
• Knowledge of State government functions and organization.
• Knowledge of accounting, budgeting, personnel management, and statistics.
• Basic data processing knowledge.

Responsibilities

• Supervise clerical staff handling title and registration operations.
• Plan, organize, direct, and coordinate workflow; monitor production and set standards.
• Draft correspondence and respond to public inquiries; compile statistics.
• Review policies and procedures; train staff on new policies.
• Travel to other facilities as needed to support staffing and customer service.

Skills

Public administration

Budgeting

Personnel management

Statistics

Data processing

Supervision

Travel willingness

Driver's license

Education

Four-year college degree

Job description

The Office of the Illinois Secretary of State in Carbondale seeks an Executive I to supervise clerical staff in issuing title, registration credentials, and related fees. You will plan, direct, and coordinate operations, set performance standards, and prepare management reports to improve public service.

Requires a four-year college degree and at least one year of managerial experience, with strong knowledge of public administration, budgeting, and policy implementation.