Drivers Facility Manager I

Illinois-Secretary-of-Stat; Cairo (IL); On-site; USD 56,000 - 59,000; Full time

Job summary

The Office of the Illinois Secretary of State in Cairo, IL is seeking a Drivers Facility Manager I to plan, supervise, and coordinate staff providing Driver Services. This role oversees money handling, conducts road and written examinations, and ensures compliance with policy while delivering courteous public service.

The position requires a high school diploma and about three years of general work experience, preferably with driver’s facility exposure.

Qualifications

• Requires high school diploma and 3 years general work experience, preferably in a driver’s facility.
• Requires thorough knowledge of the Illinois Vehicle Code as it relates to driving privileges.
• Requires ability to plan, supervise and evaluate driver’s facility staff.
• Requires valid Illinois driver’s license.

Responsibilities

• Plans, supervises, coordinates and evaluates staff involved in Driver Services activities at a facility.
• Maintains responsibility for accounting, auditing and depositing all monies collected.
• Administers road examinations and written drivers examinations; performs cashier functions.
• Prepares and submits reports relating to facility operations on a regular basis.
• Attends meetings and ensures facility maintenance and general appearance.
• Performs other duties as assigned.

Skills

Staff supervision

Cash handling

Customer service

Record keeping

Reporting

Training staff

Education

High school diploma

Job description

Office of the Illinois Secretary of State

Alexi Giannoulias

Job Title: Drivers Facility Manager I

Division: Field Services - South

Union: N/A

Location: 216 10th St. Cairo, IL – Alexander County

Salary: Range from $5,000 to $5,300 monthly – commensurate with experience.

Benefits: https://cms.illinois.gov/benefits/stateemployee.html

Overview

Plans, supervises, coordinates and evaluates the activities of facility staff engaged in providing service to the public in a small to medium Downstate Driver Services Field Facility; responsible for the accounting, auditing and depositing of all monies collected; administers road and/or written examinations; performs cashier functions; reviews and completes motor vehicle title and registration applications; attends meetings; prepares and submits reports; monitors the maintenance and cleanliness of facility.

Duties and Responsibilities

• Plans, supervises coordinates and evaluates staff involved in a variety of activities associated with a Driver Services Field Facility, including all driver’s license/identification card and motor vehicle services assigned to the facility; supervises staff activities relating to all aspects of facility operations including, but not limited to, coordinating all staff activities relating to processing applicants, facilitates and expedites processing of applicants, closely monitors staff engaged in processing and testing applicants to ensure adherence to Secretary of State policies, including uniformity and consistency of instructions given to applicants, etc.; determines work schedules and priorities; approves and/or denies time-off; assigns and/or denies overtime and travel assignments; handles special problems and answers questions concerning staff functions; provides, arranges for and/or supervises the training of employees as directed or needed; administers progressive discipline; participates in resolution of grievances; handles employee complaints.
• Maintains responsibility for accounting, auditing and depositing of all monies collected by the facility.
• Administer road examinations to applicants for all classes of driver’s licenses; administers and grades written drivers examinations; performs cashier functions for driver’s license fees, reviews and completes motor vehicle title and registration applications.
• Prepares and submits reports relating to facility operations to supervisor including, but not limited to, weekly, monthly and periodic reports such as the Consumables Inventory & Order Report, the Monthly Road Test Report, the Monthly Motor Vehicle Title & Registration Report, Accident/Incident Reports & Statements, etc.
• Attends meetings and/or training sessions; responsible for monitoring the maintenance and cleanliness of the facility, as well as general appearance.
• Performs other duties as assigned.

Education and Experience

Requires knowledge, skill and mental development equivalent to completion of four years high school and three years of general work experience, preferable including two years of experience in a driver’s facility.

Knowledge, Skills and Abilities

• Requires thorough knowledge of the Illinois Vehicle Code as it relates to obtaining or retaining driving privileges in Illinois.
• Requires working knowledge of office methods, procedures and practices.
• Requires working knowledge of business English, spelling and commercial arithmetic.
• Requires possession of a valid Illinois driver’s license.
• Requires ability to plan, assign, supervise and evaluate driver’s facility staff.
• Requires ability to prepare complex reports.
• Requires ability to effectively communicate both orally and in writing.
• Requires ability to deal tactfully with the general public and to develop satisfactory working relationships with staff.
• Requires ability to lift/carry 0-25 lbs., and to travel to other facilities and/or mobile locations to perform assigned duties.

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.

Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.