Title Order Entry Coordinator

CRC Insurance Services, Inc.; North Carolina; Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid Time Off

Flexible Spending Account

Health Savings Account

Employee Assistance Program

Job summary

Kensington Vanguard National Land is seeking a detail-oriented Title Order Entry Coordinator to manage intake, review, and setup of residential and commercial title insurance transactions. You will liaise with clients, sales, and operations to ensure timely and accurate entry into our title production system.

The role requires strong organizational skills, excellent written and verbal communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Ability to manage a steady volume of email-based requests.
• Ability to prioritize competing tasks in a deadline-driven environment.
• 3+ years of administrative experience, preferably in real estate or title.
• Knowledge of SoftPro Select is a plus.
• Ability to communicate effectively (written and verbal).
• Reliable and able to complete work accurately within established timelines.
• Professional customer-service mindset when communicating with clients and internal teams.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Responsibilities

• Monitor shared inboxes or order intake queues for new title requests.
• Review contracts, loan documents, property information, and other real estate documentation for completeness and consistency before entry.
• Identify discrepancies and escalate urgent, incomplete, or complex orders.
• Enter order data into the title production system following procedures.
• Upload and organize supporting documents (contracts, loans, deeds, surveys, closing instructions).
• Communicate with clients and internal teams to resolve missing or conflicting information.
• Monitor order pipelines and resolve delays or discrepancies promptly.

Skills

Attention to detail

Organizational skills

Email management

Multitasking

Communication skills

Tools

SoftPro Select

Job description

Remote - North Carolina

Remote - Georgia

Remote - Alabama

Remote - Virginia

Remote - Florida

Remote - Texas

Full time

R0000003255

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

Join our team! Successful and leading title insurance agency seeks a highly self-motivated, detail-oriented, and experienced Title Order Entry Coordinator with a positive attitude to be a part of our team. Qualified candidates must be highly detail-oriented and have the ability to effectively multitask with excellent verbal and written communication skills.

Summary:

The Title Order Entry Coordinator is responsible for the intake, review and setup of residential and commercial title insurance transactions. This role serves as a liaison between external clients, internal sales and operations teams, and the Orders/Vendor Management team to ensure that new orders are timely and accurately entered into the title production system.

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility ([e-mail]?subject=Accommodation%20request) (accommodation requests only; other inquiries won't receive a response).

Key Responsibilities

• Monitor shared inboxes or order intake queues for new title requests
• Carefully review contracts, loan documents, property information, and other real estate documentation to ensure order details are complete and consistent before entry
• Identify discrepancies between the order request and supporting documentation and elevate urgent, incomplete, or complex order requests according to department guidelines
• Follow established intake procedures, naming conventions, and documentation standards to accurately enter all necessary order data into the title production system
• Upload and organize supporting documents such as purchase contracts, loan agreements, deeds, surveys, closing instructions, and related real estate documents
• Communicate professionally with clients and internal teams to resolve missing or conflicting information
• Monitor new order pipelines proactively, resolving delays, issues, or data discrepancies as quickly as possible

Requirements

• Strong attention to detail and accuracy
• Excellent organizational and time-management skills
• Ability to manage a steady volume of email-based requests
• Ability to prioritize competing tasks in a deadline-driven environment
• 3+ plus years of administrative experience, preferably in the real estate or title industry
• Knowledge of SoftPro Select a plus
• Ability to communicate effectively (written and verbal)
• Reliable, accountable, and able to complete work accurately within established timelines
• Professional customer-service mindset when communicating with clients and internal teams
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

About Kensington Vanguard National Land

Kensington Vanguard National Land Services is one of the largest independent full-service national title insurance agencies in the country providing:

• Commercial & Residential Title Insurance
• Real Property & Cooperative Lien Searches
• Settlement Services
• Escrow Services
• Recording Services
• 1031 Exchange Services

Kensington Vanguard National Land is an Equal Opportunity Employer. Job Type: Full-time

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Employer Paid Life insurance
• Employer Paid LTD
• Paid Time Off
• 401(k)
• 401(k) Employer Match
• Flexible Spending Account
• Health Savings Account
• Employee Assistance Program

General Description of Available Benefits for Eligible Employees of CRC Group:

At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) Pay Transparency Nondiscrimination Provision E-Verify (https://www.e-verify.gov/employees/employee-rights-and-responsibilities)

Join CRC Group, a leader in specialty wholesale insurance, and take your career to new heights. We're a dynamic team dedicated to innovation, collaboration, and excellence.

Why CRC Group?

• Growth: Advance your career with our learning and leadership development programs.
• Innovation: Work in a forward-thinking environment that values new ideas.
• Community: Be part of a supportive team that celebrates success together.
• Benefits: Enjoy competitive compensation, health benefits, and retirement plans.

Who We’re Looking For

We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.