Title Operations & Customer Support Specialist

Stewart Title; Texas; On-site; USD 52,000 - 75,000; Full time

Job summary

Stewart Title is seeking a capable professional to provide operational, administrative, and title-related support across internal teams and partners. You will coordinate title workflows, ensure data accuracy, and help drive timely delivery of services throughout the transaction lifecycle.

The role emphasizes collaboration with title operations, customer service, vendor management, and production teams to support business objectives and deliver an outstanding customer experience.

Qualifications

• 5+ years in title, escrow, mortgage, or related fields.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Effective verbal and written communication.
• Experience with operational systems and MS Office.
• Knowledge of title and real estate processes preferred.

Responsibilities

• Provide operational, administrative, and title-related support to internal teams and partners.
• Coordinate workflows and support order processing activities.
• Maintain data accuracy and ensure timely delivery of services.
• Collaborate with title operations, customer service, vendor management, and production teams.
• Review documentation for completeness and route items appropriately.
• Maintain records and update systems with transaction data.
• Monitor queues, prioritize requests, and meet service levels.
• Assist with process improvement and efficiency initiatives.
• Support reporting, scheduling, and other administrative tasks as needed.
• Escalate moderately complex issues and communicate with stakeholders.

Skills

Customer service

Organizational skills

Communication

Multi-tasking

Title knowledge

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

CRM systems

Job description

Stewart Title is seeking a capable professional to provide operational, administrative, and title-related support across internal teams and partners. You will coordinate title workflows, ensure data accuracy, and help drive timely delivery of services throughout the transaction lifecycle.

The role emphasizes collaboration with title operations, customer service, vendor management, and production teams to support business objectives and deliver an outstanding customer experience.