Title DMV Clerk

Model 1 Commercial Vehicles; Indianapolis (IN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

PTO

Mentor network

Job summary

Model 1 Commercial Vehicles seeks a DMV Clerk to provide essential administrative support to our DMV department and accurately process all DMV paperwork to title vehicles for customers.

You will review reports, file registrations, and prepare title-related documents, ensuring timely e-filing and system updates. The role involves daily coordination with Corporate and other teams to maintain data accuracy.

Qualifications

• High School Diploma or equivalent.
• 1 year of administrative or clerical experience.
• Strong communication skills both verbally and orally.
• Ability to clearly write and maintain emails and customer service.
• Computer Skills (Microsoft Office).
• Detail oriented.
• Ability to multi-task.
• Extremely diligent in follow through.

Responsibilities

• Review DMV and Power BI daily reports.
• Request MSOs from Corporate as needed.
• Scan MSOs into the system upon receipt.
• Scan and digitally file all DMV registration paperwork accurately.
• E-file DMV documents using the appropriate state systems.
• Prepare and deliver title-related documentation (MSOs, titles, customer demands) within DMV timelines.
• Prepare all necessary DMV forms and create a folder for each deal.
• Update the system with information for new units.
• Move and update units in HubSpot as needed.
• Support DMV-related tasks and other duties as assigned.
• Other duties as needed.

Skills

Strong communication

Email writing

Detail oriented

Multi-tasking

Clerical experience

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Overview

Come grow with us by joining our team as a DMV Clerk! In this role, you will play a critical role for the company and will work alongside other professionals within the team and other departments. You will be responsible for providing administrative support to the DMV department to accurately and efficiently process all DMV paperwork necessary to title vehicles for our customers.

Who is Model 1, formerly known as Creative Bus Sales?

Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation’s largest dealership, representing more than 20 top manufacturers across the U.S. And we did it all by listening to and investing in customers like you. Customers who want more than a dealer. Customers who want a partner in creative solutions to the challenges you face today, and visionary thinking for what’s next.

It’s the strength of our relationships – both with customers and manufacturers – that allows us to keep a finger on the pulse of what you need and what’s possible to not just source but create together. Whether it’s custom-built vehicles or alternative fuel and electric vehicle (EV) options, you’ll have a partner from challenge all the way through solution and beyond.

Our Core Values:

At Model 1, we are committed to living our core values:

• Solving Problems: Trust what you know. Work together to find solutions. See every angle and figure it out.
• Setting the Tone: Establish the mood that puts others at ease. Be the person that you’d want to interact with – approachable and transparent.
• Drive Forward: Keep your eyes up to see what’s ahead. Imagine better methods. Seize opportunities. Move the business and the market, meaningfully.
• Find Balance: Match your energy at work to your energy with family, friends, and community. Decide and align your priorities. Pour into yourself and those around you.
• Own It: Take the extra step. Fix issues when they come up. Care from start to finish. Do the right thing, every time.

What You Will Gain

• Competitive benefits including health insurance, paid holidays, and PTO (paid time off)
• Continuing education to provide you the opportunity to develop your full potential and be a true business partner
• Access to an expansive network of mentors and networking opportunities
• Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service

Responsibilities

Below is an overview of the duties and responsibilities you would take on in this role:

• Review DMV and Power BI daily reports.
• Request MSOs from Corporate as needed.
• Scan MSOs into the system upon receipt.
• Scan and digitally file all DMV registration paperwork accurately.
• E-file DMV documents using the appropriate state systems.
• Prepare and deliver title-related documentation (MSOs, titles, customer demands) within DMV timelines.
• Prepare all necessary DMV forms and create a folder for each deal.
• Update the system with information for new units.
• Move and update units in HubSpot as needed.
• Support DMV-related tasks and other duties as assigned.
• Other duties as needed.

What You Will Gain

• Competitive benefits including health insurance, paid holidays, and PTO (paid time off)
• Continuing education to provide you the opportunity to develop your full potential and be a true business partner
• Access to an expansive network of mentors and networking opportunities
• Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service

Qualifications

Minimum Job Requirements:

• High School Diploma or equivalent
• 1 year of administrative or clerical experience
• Strong communication skills both verbally an orally
• Ability to clearly write and maintain emails and customer service
• Computer Skills (Microsoft Office)
• Detail oriented
• Ability to multi-task
• Extremely diligent in follow through

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift a minimum of 15 pounds

*Company retains the sole discretion to change the duties of the position at any time.

Pay Range

$17.00hr - $23.00hr