Titans Press Box Server Assistant

Skyport HospitalityFirst Meridian Services; Nashville (TN); On-site; USD 15,000 - 19,000; Full time

Benefits offered by this job

Starting pay plus tips

Dental insurance after 60 days

Health insurance after 1 year

401(k) after 6 months

Employee discount at Skyport locations

Paid leave

Job summary

Skyport Hospitality / First Meridian Services seeks a friendly Support Staff member in Nashville to greet guests, seat them, and assist servers while maintaining a clean dining area. You will help deliver food and beverages, clear tables, and ensure guests have a positive experience in a fast-paced airport environment.

The role requires flexibility to work AM/PM shifts, weekends, and holidays, with starting pay of $11–$14 per hour plus tips, plus eligible benefits after set periods.

Qualifications

• High school diploma preferred but not required.
• Hospitality or food service experience is helpful.
• Must pass airport security and background checks.

Responsibilities

• Deliver food from kitchen to tables promptly and accurately.
• Assist servers with drinks, condiments, and service items.
• Clear and reset tables to maintain a clean dining area.
• Keep dining areas clean and organized, including sweeping and mopping.
• Collaborate with servers and kitchen staff during peak times.
• Provide friendly, attentive customer service and respond to guest inquiries.
• Follow health, safety and sanitation guidelines.

Skills

Guest service mindset

Team player

Flexible schedule

Communication skills

Able to work in fast-paced environment

Airport/food service awareness

Education

High school diploma

Job description

SUMMARY

The Support Staff play a vital role in ensuring smooth operation by providing essential support to both front-of-house and back-of-house teams. Responsibilities include greeting and seating guests upon arrival, maintaining cleanliness and organization of the dining area, and supporting servers and kitchen staff as needed. The Support Staff also assists with clearing tables, delivering food and beverages, and ensuring guest satisfaction by providing prompt and courteous service.

SHIFT INFO

AM: 5 am - 2 pm

PM: Start time flexible between 12-2 pm, finish between 8-10 pm.
Must be available to work Saturday and Sunday.

BENEFITS & PERKS

• Starting Pay : $11 to $14 per hour, depending on experience and qualifications. Plus tips!
• Dental and Vision Insurance: Available after 60 days
• Health Insurance : Available to eligible full-time employees after 1 year
• Additional Benefits: EAP, Critical Illness, Hospital Indemnity, and Life Insurance options
• 401(k) Retirement Savings Plan: Available after 6 months
• Employee Discount : Available at Skyport restaurant and retail locations
• Paid Leave : Provided in accordance with applicable state and federal laws
• Supportive team environment with training and professional development opportunities

PRIMARY RESPONSIBILITIES

• Deliver food orders from the kitchen to guests’ tables in a timely manner, ensuring accuracy and presentation.
• Assist servers with delivering beverages, condiments, and additional items as requested by guests.
• Clear and reset tables efficiently, ensuring a clean and organized dining area.
• Maintain cleanliness and organization of dining areas, including sweeping, mopping, and wiping down surfaces.
• Collaborate with servers and kitchen staff to ensure smooth and efficient service during peak times.
• Provide friendly and attentive customer service, addressing guest inquiries and ensuring satisfaction.
• Adhere to health and safety standards, including proper food handling and sanitation practices.
• Assist in opening and closing duties, including setup and breakdown of dining areas.

REQUIRED SKILLS/ABILITIES

• Genuine interest in providing a positive guest experience
• Friendly, outgoing, approachable personality
• Ability to work well with others and support a positive work environment
• Ability to work in a fast-paced environment
• Dependable
• Flexible to work nights, weekends, and holidays
• Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations
• Strong communication skills and ability to handle stressful situations
• Strong problem-solving skills and ability to exercise good judgment
• Ability to use basic math; e.g., addition, subtraction, and basic fractions
• Must successfully complete required airport security and background screening, including a federal background check.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent preferred but not required.
• Basic understanding of kitchen safety and sanitation practices.

WORKING ENVIRONMENT

Airport: This position operates in a climate-controlled international airport environment. The temperature, volume of noise, and exposure to the public are outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport.

Restaurant: This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot/cold/freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence.

The nature of restaurant work requires the Support Staff to possess certain physical abilities. Those listed here are representative of those that must be met by the employee to successfully perform this job. Most of the workday is spent standing or walking and working in close proximity to others. Eye-hand coordination, depth perception, finger dexterity, and functional vision and speech perception are required. Some bending, crouching, pushing/pulling and lifting/lowering of 20-50 lbs. Some repetitive motions with hands, wrists, or arms. Must be able to operate all equipment used in the restaurant. Some exposure to skin irritants, electrical equipment, and sharp instruments. Risk to these exposures is minimized by strict adherence to company standards, policies and procedures.

Physical Requirements & their Frequency
Bend - Occasionally
Climb/Crawl - Occasionally
Sit - Rarely
Kneel - Occasionally
Squat - Occasionally
Stand/Walk - Constantly

Mental Requirements & their Frequency
Communicate Orally - Frequently
Evaluating - Occasionally
Perform Calculations - Rarely
Read/Comprehend - Rarely
Reason/Analyze - Occasionally
Write - Rarely

HIRING PROCESS

Internal Applicants: Current First Meridian Services employees must meet applicable internal transfer eligibility requirements to be considered for this opportunity. Generally, employees must have been in their current position for at least six months and have no disciplinary documentation within the previous six months. Please get in touch with your manager or HR with questions regarding eligibility.

First Meridian is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.

First Meridian Services utilizes E-Verify to confirm work eligibility within the US.