Server Assistant at the Southern Steak and Oyster

Skyport HospitalityFirst Meridian Services; Nashville (TN); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Dental Insurance

Vision Insurance

Health Insurance

401(k) Plan

Employee Discount

Paid Leave

EAP

Critical Illness

Hospital Indemnity

Life Insurance

Job summary

Skyport HospitalityFirst Meridian Services seeks Support Staff to assist front-of-house and back-of-house teams in a busy airport dining environment. You will deliver food, assist servers, and keep dining areas clean while providing courteous service to guests.

The role requires flexibility for 8-hour shifts between 12pm and midnight, Sundays, and adherence to health and safety standards. Training and development opportunities are available.

Qualifications

• Genuine interest in providing a positive guest experience.
• Friendly, outgoing personality and ability to work with others.
• Ability to work in a fast-paced environment and handle stressful situations.
• Flexible to work nights, weekends, and holidays.
• Must complete airport security and background checks.

Responsibilities

• Deliver food orders from the kitchen to guests’ tables in a timely manner.
• Assist servers with delivering beverages and other items as requested by guests.
• Clear and reset tables to maintain a clean dining area.
• Maintain cleanliness and organization of dining areas.
• Collaborate with servers and kitchen staff to ensure smooth service.
• Provide friendly, attentive customer service and address guest inquiries.

Skills

Positive guest experience

Friendly personality

Team player

Fast-paced environment

Dependable

Night/weekend flexibility

Education

High school diploma or equivalent

Job description

SUMMARY

The Support Staff play a vital role in ensuring smooth operation by providing essential support to both front-of-house and back-of-house teams. Responsibilities include greeting and seating guests upon arrival, maintaining cleanliness and organization of the dining area, and supporting servers and kitchen staff as needed. The Support Staff also assists with clearing tables, delivering food and beverages, and ensuring guest satisfaction by providing prompt and courteous service.

SHIFT DETAILS

• Open to working any 8-hour shift between 12pm-2pm (start time) to close (typically between 10 PM and midnight).
• Sundays required

BENEFITS & PERKS

• Starting Pay : $14 per hour, plus tips.
• Dental and Vision Insurance: Available after 60 days
• Health Insurance : Available to eligible full-time employees after 1 year
• Additional Benefits: EAP, Critical Illness, Hospital Indemnity, and Life Insurance options
• 401(k) Retirement Savings Plan: Available after 6 months
• Employee Discount : Available at Skyport restaurant and retail locations
• Paid Leave : Provided in accordance with applicable state and federal laws
• Supportive team environment with training and professional development opportunities

PRIMARY RESPONSIBILITIES

• Deliver food orders from the kitchen to guests’ tables in a timely manner, ensuring accuracy and presentation.
• Assist servers with delivering beverages, condiments, and additional items as requested by guests.
• Clear and reset tables efficiently to ensure a clean, organized dining area.
• Maintain cleanliness and organization of dining areas, including sweeping, mopping, and wiping down surfaces.
• Collaborate with servers and kitchen staff to ensure smooth and efficient service during peak times.
• Provide friendly and attentive customer service, addressing guest inquiries and ensuring satisfaction.
• Adhere to health and safety standards, including proper food handling and sanitation practices.
• Assist in opening and closing duties, including setup and breakdown of dining areas.

REQUIRED SKILLS/ABILITIES

• Genuine interest in providing a positive guest experience
• Friendly, outgoing, approachable personality
• Ability to work well with others and support a positive work environment
• Ability to work in a fast-paced environment
• Dependable
• Flexible to work nights, weekends, and holidays
• Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations
• Strong communication skills and ability to handle stressful situations
• Strong problem-solving skills and ability to exercise good judgement
• Ability to use basic math; e.g., addition, subtraction, and basic fractions
• Must successfully complete required airport security and background screening, including a federal background check.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent preferred but not required.
• Basic understanding of kitchen safety and sanitation practices.

WORKING ENVIRONMENT

Airport: This position operates in a climate-controlled international airport environment. The temperature, volume of noise, and exposure to the public are outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport.

Restaurant: This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot/cold/freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence.

The nature of restaurant work requires the Support Staff to possess certain physical abilities. Those listed here are representative of those that must be met by the employee to successfully perform this job. Most of the workday is spent standing or walking and working in close proximity to others. Eye-hand coordination, depth perception, finger dexterity, and functional vision and speech perception are required. Some bending, crouching, pushing/pulling and lifting/lowering of 20-50 lbs. Some repetitive motions with hands, wrists, or arms. Must be able to operate all equipment used in the restaurant. Some exposure to skin irritants, electrical equipment, and sharp instruments. Risk to these exposures is minimized by strict adherence to company standards, policies and procedures.

Physical Requirements & their Frequency
Bend - Occasionally
Climb/Crawl - Occasionally
Sit - Rarely
Kneel - Occasionally
Squat - Occasionally
Stand/Walk - Constantly

Mental Requirements & their Frequency
Communicate Orally - Frequently
Evaluating - Occasionally
Perform Calculations - Rarely
Read/Comprehend - Rarely
Reason/Analyze - Occasionally
Write - Rarely

HIRING PROCESS

Internal Applicants: Current First Meridian Services employees must meet applicable internal transfer eligibility requirements to be considered for this opportunity. Generally, employees must have been in their current position for at least six months and have no disciplinary documentation within the previous six months. Please get in touch with your manager or HR with questions regarding eligibility.

First Meridian is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.

First Meridian Services utilizes E-Verify to confirm work eligibility within the US.