Tissue Donation Family Advocate I

LOPA; Covington (LA); Hybrid; USD 42,000 - 54,000; Full time

Job summary

LOPA is seeking a Tissue Family Advocate I to support families in Covington or Lafayette, LA, with remote options for eligible states. You will discuss donation opportunities, determine suitability, and document referrals in a compassionate, compliant manner.

Responsibilities include conducting DRAI assessments, educating families, coordinating with hospital staff, and maintaining EMR records while supporting CSC operations and stakeholders.

Qualifications

• High school diploma or GED.
• Healthcare experience preferred (EMT, Paramedic, or LPN).
• Experience working with families dealing with loss preferred.

Responsibilities

• Communicate empathetically with grieving families to discuss donation opportunities.
• Complete the authorization process and educate about specifics for informed decisions.
• Work with authorizing person or knowledgeable contact when donor indicated donation.
• Provide resources such as support and funeral home information to families.
• Conduct a Donor Risk Assessment Interview (DRAI) with knowledgeable contacts.

Skills

Empathy

Communication

DRAI interview

Multitasking

EMR access

Education

High school diploma or GED

Tools

EMR systems

Job description

LOPA is seeking a Tissue Family Advocate I to support families in Covington or Lafayette, LA, with remote options for eligible states. You will discuss donation opportunities, determine suitability, and document referrals in a compassionate, compliant manner.

Responsibilities include conducting DRAI assessments, educating families, coordinating with hospital staff, and maintaining EMR records while supporting CSC operations and stakeholders.