Tire Service Advisor — Customer-Driven Auto Service Expert

Take Ten Tire; Oklahoma City (OK); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Supplemental Insurance

Paid time off and holidays

401(k) with company matching up to 4%

Job summary

Take Ten Tire in Oklahoma City seeks a Service Advisor who is energetic, team-oriented, and dedicated to delivering first-class customer service in a fast-paced shop.

You will greet customers, assess their vehicle needs, present clear estimates, coordinate with technicians, and write work orders while explaining repairs and handling payments. A background in automotive repair or tire sales is a definite plus, and bilingual abilities are preferred.

Qualifications

• Customer service experience required.
• Automotive background preferred.
• Strong phone communication.
• Able to stand long periods and lift up to 50 lbs.

Responsibilities

• Greet service customers in a friendly manner and gather their needs.
• Listen to customers' reasons for bringing their vehicle to the service department.
• Provide accurate estimates for services or repairs.
• Maintain communication with technicians and the shop foreman.
• Explain work performed and collect payments.
• Strive to ensure high levels of customer satisfaction.

Skills

Customer service

Automotive background

Phone skills

Bilingual

Tools

Tiremaster program

Job description

Take Ten Tire in Oklahoma City seeks a Service Advisor who is energetic, team-oriented, and dedicated to delivering first-class customer service in a fast-paced shop.

You will greet customers, assess their vehicle needs, present clear estimates, coordinate with technicians, and write work orders while explaining repairs and handling payments. A background in automotive repair or tire sales is a definite plus, and bilingual abilities are preferred.