Tire Service Admin Specialist

Holland America-Princess (Holland America Dawson City Inn); Alaska; On-site; USD 32,000 - 42,000; Full time

Job summary

Brice Equipment, LLC is seeking a Tire Administrative Assistant to provide entry-level administrative support for the tire service center. You will assist customers, answer phones, gather information for quotes and service requests, enter data into the tire management system, support invoicing and payments, and maintain organized records in a busy shop and office environment.

The role requires attention to detail, dependable attendance, positive attitude, and the ability to learn and adapt to

Qualifications

• High School Diploma or equivalent required.
• Associate’s or Bachelor’s degree in Business Administration, Office Management, or related field preferred.
• One year prior experience in administrative support or office coordination preferred.
• Valid state driver’s license and ability to operate a vehicle.
• Ability to pass drug, driving, and background screenings.

Responsibilities

• Answer incoming phone calls, take messages, and route calls to the appropriate team member.
• Greet customers in a professional and friendly manner and notify service staff when assistance is needed.
• Gather basic customer, vehicle, equipment, tire size, and service request information.
• Assist with preparing and updating customer quotes using information provided by supervisors or vendors.
• Enter customer, quote, work order, invoice, and inventory information into the tire management system.
• Help schedule service appointments and service calls based on direction from the service team.
• Assist with preparing invoices and reviewing information for accuracy before processing.
• Process payments according to company procedures.
• Maintain organized records and assist with basic tire inventory tasks.
• Learn and use tire management software for data entry, inventory updates, and reporting.
• Assist with filing, scanning, mail, and general administrative duties.
• Communicate questions, pricing concerns, or issues to a supervisor.
• Follow company policies, safety expectations, and procedures.
• Work in a safe manner and handle multiple tasks in a busy environment.

Job description

Brice Equipment, LLC is seeking a Tire Administrative Assistant to provide entry-level administrative support for the tire service center. You will assist customers, answer phones, gather information for quotes and service requests, enter data into the tire management system, support invoicing and payments, and maintain organized records in a busy shop and office environment.

The role requires attention to detail, dependable attendance, positive attitude, and the ability to learn and adapt to