Tire Sales Representative

Socket.dev; West Mifflin (Allegheny County); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Life insurance

Job summary

Champtires is hiring for a full-time sales associate at our West Mifflin tire sales and service center. You will learn the tire business, assist customers, and drive sales with a focus on excellent service.

Candidates should have at least six months in customer service, be able to work Saturdays, and possess strong communication skills; proficiency in Excel is a plus. This role is in-person with a 40+ hour per week schedule.

Qualifications

• High School graduate or equivalent; college degree preferred.
• Minimum six months of customer service/call center experience.
• Ability to work Saturdays.
• Willingness to learn the tire business; prior tire experience preferred.
• Computer proficiency including Microsoft Excel.
• Strong written and oral communication; good organizational skills.

Responsibilities

• Learn the tire business and stay current with industry trends to provide customers with the best service.
• Answer inquiries and provide friendly, knowledgeable and fast information.
• Provide excellent customer service in person, on the phone and via email communications.
• Proactively resolve customer questions and sell tires.
• Document customer information, sales, issues and returns as required.
• Follow up with customers as needed.
• Follow all policies and procedures as outlined by management.

Skills

Customer service

Communication skills

Organizational skills

Analytical skills

Written and verbal communication

Decision making

Education

High School diploma

College degree preferred

Tools

Microsoft Excel

Job description

Job Overview

Champtires is searching for a full time sales associate for our West Mifflin tire sales and service center.

Job Duties

• Learn Champtires’ business and keep current with tire industry and seasonal trends in order to provide customers with the best service.
• Answer incoming inquiries from customers and provide them with friendly, knowledgeable and fast information.
• Provide excellent customer service in person, on the phone and in email communications.
• Proactively work to resolve customer questions and sell tires.
• Document customer information, sales, issues and returns as required.
• Follow up with customers as needed.
• Follow all policies and procedures as outlined by management.

Minimum Qualifications

• High School graduate or equivalent required (college degree preferred).
• Minimum of six months of customer service and/or call center experience.
• Ability to work on Saturdays is required.
• Ability and willingness to learn the tire business required, previous tire industry experienced preferred.
• Computer proficiency required, including knowledge in Microsoft Excel.
• Ability to make independent decisions and basic analytical skills to evaluate customer inquiries required.
• Must demonstrate good organizational and written and oral communication skills.
• Ability and willingness to keep work station and customer reception areas neat and clean are required.
• References will be checked.
• Background check will be performed.

About Champtires

Champtires is a national e-commerce retailer that specializes in selling premium used tires as well as new tires. Founded in 2009, Champtires also operates brick-and-mortar locations in the Pittsburgh-area and is growing.

Job Type: Full-time

Pay: From 22.00-25.00 per hour+commission opportunities.

Expected hours: 40+ per week

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Life insurance

Schedule

• 8 hour shift
• Day shift
• Monday to Saturday

Ability to Commute

West Mifflin, PA 15122 (Required)

Work Location

In person