Tire Sales Representative

Champtires.com LLC; West Mifflin (Allegheny County); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Life insurance

Job summary

Champtires is hiring a full-time sales associate at our West Mifflin tire sales and service center. You will learn the tire business, assist customers in person, on the phone, and by email, and work to sell tires while delivering friendly, knowledgeable service.

The role offers pay from $22.00 to $25.00 per hour plus commission opportunities, 40+ hours per week, and benefits including 401(k) matching, dental, employee discount, flexible schedule and life insurance.

Qualifications

• Customer service experience and/or call center experience preferred.
• Willingness to work on Saturdays.
• Willingness to learn the tire business; prior tire industry experience preferred.
• Proficiency with computers, including Microsoft Excel.
• Strong written and oral communication skills.

Responsibilities

• Learn Champtires' business and stay current with tire industry trends to serve customers well.
• Answer inquiries and provide friendly, knowledgeable, fast information.
• Provide excellent customer service in person, on the phone and via email.
• Proactively work to sell tires and resolve customer questions.
• Document customer information, sales, issues and returns as required.
• Follow up with customers as needed; follow all policies and procedures.

Skills

Customer service

Communication

Sales

Problem solving

Organizational skills

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Excel

Job description

Champtires is searching for a full time sales associate for our West Mifflin tire sales and service center.

Job Duties Include:

• Learn Champtires' business and keep current with tire industry and seasonal trends in order to provide customers with the best service.
• Answer incoming inquiries from customers and provide them with friendly, knowledgeable and fast information.
• Provide excellent customer service in person, on the phone and in email communications.
• Proactively work to resolve customer questions and sell tires.
• Document customer information, sales, issues and returns as required.
• Follow up with customers as needed.
• Follow all policies and procedures as outlined by management.

Minimum Qualifications

• High School graduate or equivalent required (college degree preferred).
• Minimum of six months of customer service and/or call center experience.
• Ability to work on Saturdays is required.
• Ability and willingness to learn the tire business required, previous tire industry experienced preferred.
• Computer proficiency required, including knowledge in Microsoft Excel.
• Ability to make independent decisions and basic analytical skills to evaluate customer inquiries required.
• Must demonstrate good organizational and written and oral communication skills.
• Ability and willingness to keep work station and customer reception areas neat and clean are required.
• References will be checked.
• Background check will be performed.

About Champtires

Champtires is a national e-commerce retailer that specializes in selling premium used tires as well as new tires. Founded in 2009, Champtires also operates brick-and-mortar locations in the Pittsburgh-area and is growing.

Job Type: Full-time

Pay: From 22.00-25.00 per hour+commission opportunities.

Expected hours: 40+ per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Life insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Saturday

Ability to Commute:

• West Mifflin, PA 15122 (Required)

Work Location: In person