Tire Sales Representative

Champtires; West Mifflin (Allegheny County); On-site; USD 30,000 - 34,000; Full time

Job summary

Champtires is hiring a full-time sales associate for our West Mifflin tire sales and service center. You will learn the tire business, answer inquiries, and provide top-notch service in person, by phone, and by email.

Responsibilities include resolving customer questions, selling tires, documenting transactions, and following management policies. The role requires weekend availability and implements commission opportunities as described.

Qualifications

• Six months of customer service or call center experience.
• Ability to work on Saturdays.
• Willingness to learn the tire business and basic analytical skills.

Responsibilities

• Learn Champtires' tire business and stay updated on tire trends.
• Answer inquiries and provide friendly, knowledgeable information.
• Provide excellent customer service in person, on the phone, and via email.
• Proactively resolve questions and upsell tires.
• Document sales and returns accurately; follow up with customers.

Skills

Customer service

Communication

Weekend availability

Independent decision making

Education

High School diploma

Tools

Microsoft Excel

Job description

Champtires is searching for a full time sales associate for our West Mifflin tire sales and service center.

Job Duties Include:

• Learn Champtires' business and keep current with tire industry and seasonal trends in order to provide customers with the best service
• Answer incoming inquiries from customers and provide them with friendly, knowledgeable and fast information
• Provide excellent customer service in person, on the phone and in email communications
• Proactively work to resolve customer questions and sell tires
• Document customer information, sales, issues and returns as required
• Follow up with customers as needed
• Follow all policies and procedures as outlined by management

Minimum Qualifications

• High School graduate or equivalent required (college degree preferred)
• Minimum of six months of customer service and/or call center experience
• Ability to work on Saturdays is required
• Ability and willingness to learn the tire business required, previous tire industry experienced preferred
• Computer proficiency required, including knowledge in Microsoft Excel
• Ability to make independent decisions and basic analytical skills to evaluate customer inquiries required
• Must demonstrate good organizational and written and oral communication skills
• Ability and willingness to keep work station and customer reception areas neat and clean are required
• References will be checked
• Background check will be performed

About Champtires

Champtires is a national e-commerce retailer that specializes in selling premium used tires as well as new tires. Founded in 2009, Champtires also operates brick-and-mortar locations in the Pittsburgh-area and is growing.

Job Type: Full-time

Pay: From 22.00-25.00 per hour+commission opportunities.