Tire & Battery Technician - Automotive

Walmart; Oklahoma City (OK); On-site; Full time

Job summary

Walmart is seeking a Tire & Battery Center Technician at Sam’s Club in Oklahoma City. This role requires effective customer service skills, technical proficiency, and safety compliance while working collaboratively within a team. The technician will provide services, assist customers, and uphold Walmart’s brand values.

Benefits

Competitive pay

Performance bonuses

Health benefits

Paid time off

Company-paid education program

Qualifications

• Valid state-issued driver’s license required.
• Must be 18 years or older.
• Ability to successfully complete all required trainings and assessments.

Responsibilities

• Collaborate with team to fulfill sales and service requests.
• Demonstrate knowledge of safety protocols and service standards.
• Communicate needs for equipment, tools, and track inventory.

Skills

Customer Service

Team Collaboration

Technical Proficiency

Safety Compliance

Job description

Position Summary

As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department. You will deliver to our members more of what they love, for less, working collaboratively with other associates to ensure the club meets the member’s expectations.

What you'll do

1. Be a Team Member: Collaborate with team members to fulfill sales and service requests, educate others on tools, tasks, resources, and mentor new technicians. Communicate effectively and develop interpersonal skills for providing safe and efficient customer service.
2. Be an Expert: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality. Show proficiency with Point of Sale systems, phone, and in-person selling techniques.
3. Be a Techie: Use digital tools to plan and drive sales, improve the service experience, and elevate associate engagement. Utilize handheld technology and systems to make immediate business decisions related to services, safety alerts, product information, and training.
4. Be an Owner: Communicate equipment, tools, and supplies needs, track returns and special orders, operate cash registers, process transactions, and maintain accurate inventory. Ensure merchandise is packaged, labeled, stored properly, and assist members with purchasing decisions and issue resolution.
5. Be a Talent Ambassador: Advocate for the brand by valuing the member experience, modeling high-quality service, and developing others. Understand and address roadblocks, and support training of team members. Adhere to company policies, procedures, and ethics.
6. Respect the Individual: Embrace diversity, foster a culture of belonging, and create opportunities for all associates to thrive. Build trusting relationships, communicate positively, and support team development and recognition.
7. Act with Integrity: Uphold high standards of ethics and compliance, model company values, and support a culture of accountability. Support Walmart’s goal of positive impact for stakeholders and the environment.
8. Serve our Customers and Members: Deliver results with a customer-first approach, make informed decisions, and consider the impact on the team’s ability to fulfill the company’s purpose.
9. Strive for Excellence: Demonstrate curiosity, resilience, and a desire to learn. Support continuous improvement, adopt new technologies, and assist others through change.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits for a happier mind, body, and wallet, including health, financial, paid time off, and other benefits. Live Better U is a company-paid education program. The hourly wage range is $18.00 to $25.00, with additional premiums possible in specific circumstances.

Minimum Qualifications

• Valid state-issued driver’s license
• Must be 18 years or older
• Ability to successfully complete all required trainings and assessments

Preferred Qualifications

• Experience in auto service industry or retail

Primary Location

1900 W Memorial Rd, Oklahoma City, OK 73134-6504, United States of America