Tire & Battery Service Specialist

Sam's East; Matthews (NC); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) plan and stock purchase

Paid time off (PTO)

Disability and other benefits

Job summary

Walmart in Matthews, NC is seeking a customer-focused retail associate to support sales and service requests, educate teammates, and uphold safety standards. You will operate POS systems, assist customers with purchases, and help maintain store cleanliness and organization.

The role emphasizes teamwork, integrity, and delivering a positive customer experience while leveraging technology to enhance service and outcomes.

Qualifications

• Must have a valid state-issued driver's license.
• Must be 18 years of age or older.
• Must complete all required trainings and assessments within the prescribed time period.

Responsibilities

• Collaborate with team to fulfil sales and service requests and educate other associates on tools, tasks, resources and mentor new technicians.
• Demonstrate knowledge of safety and compliance protocols, tire and battery guidelines, service standards, equipment operations, and POS systems.
• Leverage digital tools to plan for and drive sales, improve the service experience and elevate associate engagement using handheld technology.
• Maintain inventory accuracy, operate cash registers, process transactions, and complete required documentation while ensuring merchandise is packaged, labeled and stored per policies.
• Serve as a brand ambassador, delivering high-quality service and helping teammates perform at their best.

Skills

Customer service

Teamwork

Communication

Job description

Walmart in Matthews, NC is seeking a customer-focused retail associate to support sales and service requests, educate teammates, and uphold safety standards. You will operate POS systems, assist customers with purchases, and help maintain store cleanliness and organization.

The role emphasizes teamwork, integrity, and delivering a positive customer experience while leveraging technology to enhance service and outcomes.