Tire & Battery Service Specialist

Walmart; Alabama; On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Education program

Job summary

Walmart's Tire and Battery Center in Mobile, AL is seeking a team member to help uphold safety, organize the sales floor, and assist Members with tire and battery services. You will ensure proper merchandise presentation, pricing, and handling of claims while supporting efficient service operations.

You will manage tire installation appointments, communicate lead times and cancellations, and offer expert product recommendations using Sam’s Garage knowledge to deliver safe, value-driven choices

Qualifications

• Valid state-issued driver's license.
• 18 years of age or older.

Responsibilities

• Maintains facility and sales floor safety and standards by following safety policies and procedures and reporting unsafe situations.
• Keeps Tire and Battery Center (TBC) floor organized, stocked, zoned, and merchandised per policy, handling claims, returns, shrink, and damages.
• Assists members with tire installation appointments and informs them of lead times and cancellations; suggests installation alternatives.
• Provides expert member service and recommendations using product knowledge to ensure safe, value-driven choices for tires and batteries.
• Drives sales by communicating value of TBC offerings and collaborating with associates to raise awareness.
• Triages service workflow in TBC bays, prioritizing appointments to maximize efficiency and service quality.
• Demonstrates knowledge of safety, TPMS, warranties, product specs, and POS systems; uses digital tools to plan sales and improve service.
• Acts as a brand advocate, develops team members, and mentors others to maintain high service standards.
• Processes purchases, returns, exchanges, and payments per policy; operates POS hardware and manages documentation in line with policies.
• Adheres to Open Door Policy and Walmart ethics; supports change, communicates progress, and adapts to feedback.
• Follows safety, security, and regulatory guidelines for TBC products and services; reports issues and ensures timely service.
• Explains benefits and pricing to Members and supports benefits and eligibility information.

Skills

Retail experience

Customer service

Job description

Walmart's Tire and Battery Center in Mobile, AL is seeking a team member to help uphold safety, organize the sales floor, and assist Members with tire and battery services. You will ensure proper merchandise presentation, pricing, and handling of claims while supporting efficient service operations.

You will manage tire installation appointments, communicate lead times and cancellations, and offer expert product recommendations using Sam’s Garage knowledge to deliver safe, value-driven choices