Tire & Battery Service Expert

Walmart; Houma (LA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off (PTO)

Employee discounts

Education programs (Live Better U)

Job summary

Walmart's Tire and Battery Center (TBC) team in Houma, LA, is seeking a dynamic associate to ensure safety, organize the sales floor, and deliver outstanding member service. You will assist with tire installations, manage appointments, and communicate effectively about lead times and service options.

The role emphasizes product knowledge, warranties, and maintaining merchandising standards while driving sales and ensuring a high-quality customer experience. A strong team player is essential.

Qualifications

• Valid state-issued driver's license
• 18 years of age or older

Responsibilities

• Maintains facility and sales floor safety and standards by following safety policies and procedures, including forklift and hazardous material handling requirements.
• Keeps Tire and Battery Center displays organized, stocked, and merchandised per policy, handles claims, returns, shrink, and damages.
• Assists with tire installations and maintenance, schedules appointments, and communicates lead times and cancellations to members.
• Provides expert member service, recommends products and services, explains warranties, and ensures customers receive value.
• Drives sales by communicating product value and collaborating with team members to promote offerings.
• Prioritizes service workflow in TBC bays, identifies waiting members, understands service times, and matches capacity with demand.
• Uses digital tools to plan sales, improve service, and adopt new technologies; acts as brand advocate and trains team members.
• Processes purchases, returns, refunds, and exchanges at POS; handles payments according to policies.
• Complies with policies and ethics; supports Walmart’s aim to be regenerative; demonstrates integrity.

Job description

Walmart's Tire and Battery Center (TBC) team in Houma, LA, is seeking a dynamic associate to ensure safety, organize the sales floor, and deliver outstanding member service. You will assist with tire installations, manage appointments, and communicate effectively about lead times and service options.

The role emphasizes product knowledge, warranties, and maintaining merchandising standards while driving sales and ensuring a high-quality customer experience. A strong team player is essential.