Tire & Battery Service Advisor — Customer‑Focused Tech & Service

Sam's East, Inc.; Metairie (LA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits (medical, vision, and

401(k), stock purchase, and company‑pA

Paid time off and PTO-related benefits

Disability and life insurance

Job summary

Walmart in Metairie, LA is seeking a Tire & Battery Center Associate to assist members with tire and battery needs, maintain safety and presentation standards, and drive service excellence. You will greet members, recommend products, manage appointments and coordinate with technicians to optimize the service queue.

The role involves POS transactions, policy-compliant returns, and using Walmart tools to improve the customer experience while upholding store standards.

Qualifications

• Valid state-issued driver's license.
• 18 years of age or older.
• Auto service industry, Retail Experience preferred.

Responsibilities

• Maintains safety and standards in the Tire and Battery Center and on the sales floor per policy.
• Assists members with tire and battery purchases, services, and scheduling.
• Provides expert member service, resolves concerns, and explains warranties using Sam's Garage knowledge.
• Processes purchases, returns, payments, and exchanges; handles documentation and POS transactions.
• Prioritizes service workflow, coordinates with team leads to meet installation demands.

Job description

Walmart in Metairie, LA is seeking a Tire & Battery Center Associate to assist members with tire and battery needs, maintain safety and presentation standards, and drive service excellence. You will greet members, recommend products, manage appointments and coordinate with technicians to optimize the service queue.

The role involves POS transactions, policy-compliant returns, and using Walmart tools to improve the customer experience while upholding store standards.