Tire & Battery Service Advisor — Customer Experience Pro

Sam's East, Inc.; Monroe (LA); On-site; USD 54,443,000 - 77,366,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Life insurance

Paid time off

Employee discounts

Job summary

Sam's Club in Monroe, LA is seeking a Tire & Battery Center associate to maintain safety standards, organize the TBC sales floor, and assist members with tire and battery services. The role emphasizes expert product knowledge, strong service, and teamwork with other associates to meet member needs.

A shift may include handling purchases and payments at the POS, refunds, and exchanges following policy. The position highlights safety training, schedule coordination, and the goal of delivering

Qualifications

• Minimum Qualifications: Valid state-issued driver's license
• Minimum Qualifications: 18 years of age or older
• Preferred Qualifications: Auto service industry experience
• Preferred Qualifications: Retail experience

Responsibilities

• Maintain facility and sales floor safety and compliance per policies.
• Organize, stock, zone, and merchandize Tire & Battery Center (TBC).
• Assist members with tire maintenance, installation scheduling, and service recommendations.
• Provide excellent member service and explain warranties and product options.
• Operate POS and handle purchases, returns, and exchanges per policy.

Job description

Sam's Club in Monroe, LA is seeking a Tire & Battery Center associate to maintain safety standards, organize the TBC sales floor, and assist members with tire and battery services. The role emphasizes expert product knowledge, strong service, and teamwork with other associates to meet member needs.

A shift may include handling purchases and payments at the POS, refunds, and exchanges following policy. The position highlights safety training, schedule coordination, and the goal of delivering