TIPS-Certified Casino Beverage Server

Fortune Bay Resort Casino; Tower (MN); On-site; USD 33,062,000 - 49,594,000; Full time

Job summary

Fortune Bay Resort Casino in Tower, MN seeks a Beverage Server to deliver high-quality service to guests in a fast-paced casino environment. You will greet guests, assist with beverage selections, and maintain a clean station while following responsible alcohol service guidelines.

You’ll also manage an assigned bank, take payments, and stay informed on promotions and casino offerings. This role requires teamwork, reliability, a positive attitude, and adherence to guest service standards.

Qualifications

• Organizational skills.
• Basic math skills.
• Works well under stress.
• Team player.
• Customer service oriented.
• Friendly and outgoing.

Responsibilities

• Greet guests in a friendly and welcoming manner while maintaining a professional demeanor.
• Assist guests in selecting beverages and ensure satisfaction with choices.
• Serve beverages accurately following procedures to ensure quality.
• Maintain a clean, well-stocked beverage station and organized area.
• Monitor inventory and report shortages to management promptly.
• Follow responsible alcohol service guidelines and check IDs.
• Collect payments and process transactions with appropriate methods.
• Know liquor brands, beers, and non-alcoholic options available.
• Abide by state liquor regulations and promote responsible gaming.
• Attend TIPS training and obtain certification.
• Manage assigned bank, keep it secure, and ensure money accuracy.
• Communicate last call clearly at closing time.
• Stay in section, keep area neat, and assist guests with information on promotions.
• Cut off guests professionally when necessary and maintain safety.
• Perform other duties and meet guest service standards.
• Demonstrate teamwork, reliability, and a positive attitude.
• Respond to constructive criticism and follow policies.

Skills

Organizational skills

Basic math skills

Works well under stress

Team player

Customer service oriented

Friendly and outgoing

Job description

Fortune Bay Resort Casino in Tower, MN seeks a Beverage Server to deliver high-quality service to guests in a fast-paced casino environment. You will greet guests, assist with beverage selections, and maintain a clean station while following responsible alcohol service guidelines.

You’ll also manage an assigned bank, take payments, and stay informed on promotions and casino offerings. This role requires teamwork, reliability, a positive attitude, and adherence to guest service standards.