Tile Technician

Sir Grout Greater Chester County; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Sir Grout Indianapolis is seeking a skilled Hard Surface Restoration Technician to join our team. You will play a key role in restoring the beauty of tiled surfaces and delivering exceptional service to our clients.

Requirements include attention to detail, a valid driver's license, ability to lift up to 40 pounds, self-motivation and strong communication. On-the-job training and growth opportunities are provided.

Qualifications

• Attention to detail to deliver impeccable results.
• Strong communication with customers and team members.
• Customer-focused approach and professional demeanor.
• Time management to meet multiple job sites and deadlines.
• Interpersonal skills for working with clients and colleagues.
• Self-directed, motivated and reliable in fieldwork.

Responsibilities

• Provide tile/grout cleaning, repair, minor re-grouting, caulking, color sealing, and sealing services.
• Secondary services may include stone countertop sealing and coatings on floors and surfaces.
• Safely operate the service vehicle and follow PPE standards and safety regulations.
• Process on-site payments and paperwork as required.
• Engage in business development activities and provide occasional estimates.
• Maintain and report inventory of chemicals, PPE, and supplies.
• Report safety concerns or injuries immediately and communicate with customers and managers.

Skills

Attention to detail

Clear communication

Customer service

Time management

Interpersonal skills

Self-directed and motivated

Honesty and integrity

Job description

About US

Sir Grout is a leading provider of tile and grout restoration services, also providing stone restoration to the residential and commercial markets. We're committed to revitalizing surfaces and transforming spaces, making the lives of our customers easier. As we continue to grow, we are seeking a skilled Hard Surface Restoration Technician to join our team. We offer competitive base pay plus incentive pay, PTO, and thorough training with opportunities to learn advanced skills in hard surface restoration. Sir Grout Indianapolis fosters a culture of excellence where employees are valued and everyone has a future to grow with the business and build a career in hard surface restoration.

Job Description

If you are someone with a strong work ethic, great attention to detail, takes pride in a job well done, and is looking for a career that provides tangible and differentiated skillsets as well as leadership and management opportunities, then Sir Grout Indianapolis may be for you! As a Tile and Grout Restoration Technician at Sir Grout, you will play a key role in restoring the beauty of tiled surfaces, providing exceptional service to our clients. Your responsibilities will include:

Key Responsibilities

• Provide Exceptional Customer Service: Responsive and respectful interactions with our residential and commercial customers, focused on understanding and addressing their needs.
• Cleaning and Repair: Provide tile/grout cleaning, tile repair, minor re‑grouting, caulking, color sealing, and minor repair services.
• Secondary Services: These may include residential stone countertop sealing, and applying coatings to all floors and surfaces.
• Safety Adherence: Safely and efficiently operate the service vehicle, utilize chemicals and maintain equipment, follow all safety regulations at all times including inspecting equipment, following all Personal Protective Equipment (PPE) standards, and using the proper equipment for each job.
• Process Payments and Paperwork: On site payment and paperwork processing.
• Business Development Activities: Possible activities such as engaging in community events, networking opportunities, and provide occasional estimates as required.
• Inventory: Maintaining and reporting on accurate inventory of chemical products, PPE, etc.
• Reporting and Communication: Reporting all safety concerns or injuries immediately, clear communication to both customers and managers on any issues or questions on the work.

Requirements

• Attention to Detail: A keen eye for detail and precision to deliver impeccable results and exceed client expectations.
• A Valid Drivers License
• Enthusiasm for hands on work: Able to lift/carry up to 40 pounds for short periods of time.
• Motivated: Self‑motivated for individual jobs and motivated by being part of an exceptional team with shared goals.
• Customer‑Focused: A customer‑centric approach with excellent communication and interpersonal skills.
• Problem‑Solving Skills: Ability to identify and address challenges in the restoration process.
• Time Management: Reliable and punctual to all job sites and in communication with customers and team.

Competencies

• Attention to detail
• Clear communication
• Honesty and integrity
• Interpersonal skills
• Customer Service
• Self‑directed and motivated
• Time management