Tile Technician

Sir Grout Tucson; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Sir Grout Indianapolis is seeking a Hard Surface Restoration Technician to restore tile and grout, as well as stone surfaces, for residential and commercial clients. You will perform cleaning, repair, sealing, and minor coating work, while ensuring safety, quality, and timely service.

Strong attention to detail and customer-focused communication are essential. Join a team that values excellence and provides thorough training, growth opportunities, and a positive work environment for a lasting

Qualifications

• Attention to detail required to deliver precise restoration work.
• Valid driver’s license is essential for on-site visits.
• Enthusiasm for hands-on work and ability to lift up to 40 pounds.
• Self-motivated with the ability to work independently or as part of a team.
• Strong customer-focused communication and interpersonal skills.
• Good time management to meet client schedules and site timelines.

Responsibilities

• Provide Exceptional Customer Service to residential and commercial clients.
• Perform tile/grout cleaning, repair, minor re-grouting, caulking, color sealing, and minor restoration work.
• Provide secondary services such as stone countertop sealing and floor coatings as needed.
• Adhere to safety regulations, properly use PPE, and maintain equipment.
• Process on-site payments and paperwork.
• Engage in business development activities when required and contribute to estimates.
• Maintain and report inventory of chemicals and PPE.
• Clearly document and report safety concerns or injuries to management.

Skills

Attention to detail

Customer service

Time management

Problem solving

Communication

Self-motivation

Physical stamina

Valid driver’s license

Job description

About US

Sir Grout is a leading provider of tile and grout restoration services, also providing stone restoration to the residential and commercial markets. We're committed to revitalizing surfaces and transforming spaces, making the lives of our customers easier. As we continue to grow, we are seeking a skilled Hard Surface Restoration Technician to join our team. We offer competitive base pay plus incentive pay, PTO, and thorough training with opportunities to learn advanced skills in hard surface restoration. Sir Grout Indianapolis fosters a culture of excellence where employees are valued and everyone has a future to grow with the business and build a career in hard surface restoration.

Job Description

If you are someone with a strong work ethic, great attention to detail, takes pride in a job well done, and is looking for a career that provides tangible and differentiated skillsets as well as leadership and management opportunities, then Sir Grout Indianapolis may be for you! As a Tile and Grout Restoration Technician at Sir Grout, you will play a key role in restoring the beauty of tiled surfaces, providing exceptional service to our clients. Your responsibilities will include:

Key Responsibilities

• Provide Exceptional Customer Service: Responsive and respectful interactions with our residential and commercial customers, focused on understanding and addressing their needs.
• Cleaning and Repair: Provide tile/grout cleaning, tile repair, minor re-grouting, caulking, color sealing, and minor repair services.
• Secondary Services: These may include residential stone countertop sealing, and applying coatings to all floors and surfaces.
• Safety Adherence: Safely and efficiently operate the service vehicle, utilize chemicals and maintain equipment, follow all safety regulations at all times including inspecting equipment, following all Personal Protective Equipment (PPE) standards, and using the proper equipment for each job.
• Process Payments and Paperwork: On site payment and paperwork processing.
• Business Development Activities: Possible activities such as engaging in community events, networking opportunities, and provide occasional estimates as required.
• Inventory: Maintaining and reporting on accurate inventory of chemical products, PPE, etc.
• Reporting and Communication: Reporting all safety concerns or injuries immediately, clear communication to both customers and managers on any issues or questions on the work.
  
  

Requirements

• Attention to Detail: A keen eye for detail and precision to deliver impeccable results and exceed client expectations.
• A Valid Drivers License
• Enthusiasm for hands on work: Able to lift/carry up to 40 pounds for short periods of time.
• Motivated: Self-motivated for individual jobs and motivated by being part of an exceptional team with shared goals.
• Customer-Focused: A customer-centric approach with excellent communication and interpersonal skills.
• Problem-Solving Skills: Ability to identify and address challenges in the restoration process.
• Time Management: Reliable and punctual to all job sites and in communication with customers and team.
  
  

Competencies

• Attention to detail
• Clear communication
• Honesty and integrity
• Interpersonal skills
• Customer Service
• Self-directed and motivated
• Time management