Tile Laborer

Sir Grout Tucson; Indianapolis (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

Sir Grout Indianapolis is seeking a hardworking Tile and Grout Restoration Technician to join our team. You will restore tiled surfaces, deliver exceptional service to residential and commercial clients, and contribute to safety and efficiency on each job.

The role requires a detail-oriented mindset, reliable transportation, and the ability to handle physical tasks. Training is provided, with opportunities for growth within a supportive team environment.

Qualifications

• Attention to detail required to deliver impeccable work.
• Valid driver's license and reliable transportation.
• Willingness to travel to training as needed.
• Hands-on work mindset with physical capability (lift up to 40 lbs).
• Self-motivated and able to work in a team-focused environment.
• Customer-focused approach with good communication and interpersonal skills.
• Strong problem-solving and time-management abilities.

Responsibilities

• Provide tile and grout cleaning, repair, minor re-grouting, caulking, color sealing, and related restoration services.
• Deliver exceptional customer service to residential and commercial clients.
• Operate service vehicle safely and follow PPE standards and safety regulations.
• Process on-site payments and paperwork as required.
• Assist with inventory management and report safety concerns promptly.
• Engage in business development activities and participate in training when needed.
• Maintain clear communication with customers and management about work progress.

Skills

Attention to detail

Time management

Customer-focused

Problem-solving

Enthusiasm for hands on work

Motivated

Strong communication

Job description

About US

Sir Grout is a leading provider of tile and grout restoration services, also providing stone restoration to the residential and commercial markets. We're committed to revitalizing surfaces and transforming spaces, making the lives of our customers easier. As we continue to grow, we are seeking a skilled Hard Surface Restoration Technician to join our team. We offer competitive base pay plus incentive pay, PTO, and thorough training with opportunities to learn advanced skills in hard surface restoration. Sir Grout Indianapolis fosters a culture of excellence where employees are valued and everyone has a future to grow with the business and build a career in hard surface restoration.

Job Description

If you are someone with a strong work ethic, great attention to detail, takes pride in a job well done, and is looking for a career that provides tangible and differentiated skillsets as well as leadership and management opportunities, then Sir Grout Indianapolis may be for you! As a Tile and Grout Restoration Technician at Sir Grout, you will play a key role in restoring the beauty of tiled surfaces, providing exceptional service to our clients.

Key Responsibilities

• Provide Exceptional Customer Service: Responsive and respectful interactions with our residential and commercial customers, focused on understanding and addressing their needs.
• Cleaning and Repair: Provide tile/grout cleaning, tile repair, minor re-grouting, caulking, color sealing, and minor repair services.
• Secondary Services: These may include residential stone countertop sealing, and applying coatings to all floors and surfaces.
• Safety Adherence: Safely and efficiently operate the service vehicle, utilize chemicals and maintain equipment, follow all safety regulations at all times including inspecting equipment, following all Personal Protective Equipment (PPE) standards, and using the proper equipment for each job.
• Process Payments and Paperwork: On site payment and paperwork processing.
• Business Development Activities: Possible activities such as engaging in community events, networking opportunities, and provide occasional estimates as required.
• Inventory: Maintaining and reporting on accurate inventory of chemical products, PPE, etc.
• Reporting and Communication: Reporting all safety concerns or injuries immediately, clear communication to both customers and managers on any issues or questions on the work.

Requirements

• Attention to Detail: A keen eye for detail and precision to deliver impeccable results and exceed client expectations.
• A Valid Drivers License
• Travel to Training: Travel to attend training as required (company covers expenses) and pass training exams.
• Enthusiasm for hands on work: Able to lift/carry up to 40 pounds for short periods of time.
• Motivated: Self-motivated for individual jobs and motivated by being part of an exceptional team with shared goals.
• Customer-Focused: A customer-centric approach with excellent communication and interpersonal skills.
• Problem-Solving Skills: Ability to identify and address challenges in the restoration process.
• Time Management: Reliable and punctual to all job sites and in communication with customers and team.

Competencies

• Attention to detail
• Clear communication
• Honesty and integrity
• Interpersonal skills
• Customer Service
• Self-directed and motivated
• Time management