Tile Scheduling & Customer Service Specialist

Acquire4Hire LLC; Dallas (TX); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Leave

Sick Leave

Retirement Plan

401(k)

Paid time off

Job summary

Acquire4Hire LLC in Dallas, TX is seeking a Tile Scheduling Assistant/Customer Service on-site role to coordinate tile installations, confirm material arrivals, and communicate with customers, builders, installers, warranty, and sales daily.

The position requires strong organization in a fast-paced environment. Hours are Monday–Friday 6am-3pm or 7am-4pm with occasional Saturday work; pay is around $18 per hour, based on experience.

Qualifications

• Fast-paced environment requires strong organization.
• 2+ years customer service/scheduling experience preferred.
• Bilingual English and Spanish a plus.
• Knowledge of tile, flooring, or construction scheduling is a plus.

Responsibilities

• Assist main tile scheduler with setting up and confirming jobs.
• Help builders, customers, and installers over the phone.
• Confirm materials for jobs have arrived and are in the warehouse.
• Call builders, customers, or installers to confirm installation/repair dates.
• Organize installation paperwork and prepare for dispatch.
• Handle schedule changes and reschedule appointments.
• Coordinate with other departments to align scheduling.
• Troubleshoot and resolve scheduling issues.
• May assist at reception during lunch times.

Skills

Customer service

Scheduling

Phone communication

Calendar management

Bilingual English/Spanish

Attention to detail

Tools

Microsoft Word

Outlook

Job description

Acquire4Hire LLC in Dallas, TX is seeking a Tile Scheduling Assistant/Customer Service on-site role to coordinate tile installations, confirm material arrivals, and communicate with customers, builders, installers, warranty, and sales daily.

The position requires strong organization in a fast-paced environment. Hours are Monday–Friday 6am-3pm or 7am-4pm with occasional Saturday work; pay is around $18 per hour, based on experience.