Tile Department Lead — Elevate Sales & Customer Experience

Floor & Decor; Wichita (KS); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401k with company match

Referral Bonus Program

Medical, Dental, Vision, Life Insurance Plans

Job summary

Floor & Decor in Wichita, Kansas is seeking a qualified applicant who will be responsible for training and developing Product Sales Specialists. You will ensure that customers receive exceptional service and product information during their shopping experience.

This role requires a High School Diploma or GED and at least one year of customer service or sales experience. You will assist in various duties including addressing customer inquiries and managing product certification courses, all while embodying the company's core values.

Qualifications

• 1 year of customer service/sales experience, or an equivalent combination of education.
• Excellent communication skills (verbal & written).
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Train and develop Product Sales Specialists.
• Provide exceptional customer service and product information.
• Ensure customer inquiries are handled efficiently.

Skills

Customer service skills

Communication skills

Ability to multi-task

Education

High School Diploma or GED

Job description

Floor & Decor in Wichita, Kansas is seeking a qualified applicant who will be responsible for training and developing Product Sales Specialists. You will ensure that customers receive exceptional service and product information during their shopping experience.

This role requires a High School Diploma or GED and at least one year of customer service or sales experience. You will assist in various duties including addressing customer inquiries and managing product certification courses, all while embodying the company's core values.