TikTok Shop - Program Manager

TikTok; Seattle (WA); On-site; USD 104,000 - 193,000; Full time

Job summary

Join a forward-thinking company as a Program Manager in Seattle, where you'll be at the forefront of enhancing the next-generation Commerce platform. This role offers the chance to lead cross-functional teams, drive strategic initiatives, and foster innovation in a dynamic environment. With a focus on empowering creators and connecting communities, your contributions will shape the future of commerce in the digital space. If you are self-motivated and passionate about technology, this is your opportunity to make a significant impact while growing alongside talented teammates.

Benefits

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

Short-term and long-term disability coverage

Life insurance

Wellbeing benefits

10 paid holidays per year

10 paid sick days per year

17 days of Paid Personal Time

Qualifications

• 3+ years of experience in project management with a technical background.
• Strong leadership skills and ability to thrive in ambiguity.

Responsibilities

• Define strategy and drive execution for TikTok Commerce initiatives.
• Work with teams to improve engineering efficiency and velocity.

Skills

Project Management

Technical Understanding

Cross-functional Communication

Leadership

Education

Bachelor's in Computer Science

Master's in Engineering

Job description

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Responsibilities
About the Team

We are looking for a highly-motivated program manager to join our TikTok Commerce Product team to support that growth and help us empower creators, connect people, and explore possibilities by building the next-generation Commerce platform together.

As a program manager, you will be challenged to undertake complicated and multi-disciplinary product projects driving the team to enhance the product iteration and bring order to ambiguity. You will be responsible for strategic cross-functional product planning, prioritization, execution and communication with key stakeholders. Meanwhile, you will learn and grow in a fast paced environment alongside talented teammates on TikTok Commerce team.

The ideal candidate will be an experienced program manager with a strong technical foundation and a goal to improving overall velocity. Also, you have had a deep experience in Product Development or Project Management field before. You are a bridge and a connector for the company. You are self-motivated, organized, insightful and productive. Relevant experience is important, but ultimately less than your demonstrated abilities and attitude.

What You'll Do

• Define strategy, roadmap, and drive execution for TikTok Commerce technical initiatives and key projects.
• Work with cross-functional teams to translate the strategy into detailed requirements and prototypes with a clear timeline by exercising technical judgment.
• Build effective and transparent communication channels to align and partner with internal as well as external stakeholders and delivery team.
• Work with cross-functional teams to continuously improve engineering efficiency and velocity.

Qualifications
Minimum Qualifications

• 3+ years of experience in project management with a technical background or product-forward role (Product Manager or Program Manager).
• Solid technical background and the ability to quickly understand technical designs, challenges and risks.
• Entrepreneurial spirit with strong leadership, who can develop and lead a new initiative from the ground up; thrive in ambiguity.
• Excellent cross-functional stakeholder management, trust building, and verbal/written communication skills are essential.

Preferred Qualifications
• BS or MS in Computer Science, Engineering, or a related technical discipline or equivalent experience in a related field.
• Experience in e-commerce/ads/monetization/social media ideally with a large organic user base.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request


Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $104711 - $192553 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Technology, Information and Internet

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