TikTok Shop - Forward Deployed Engineer, Apps and API

TikTok; Seattle (WA); On-site; USD 140,000 - 190,000; Full time

Job summary

TikTok Shop is seeking a Forward Deployed Engineer to partner with external clients including ISVs and merchants, designing integration solutions and guiding API implementation. You will work to understand the TikTok Shop platform ecosystem and ensure high-quality delivery while advocating API capabilities to drive adoption.

This role emphasizes collaboration with product, engineering, and ecosystem teams, providing technical consultation during pre- and post-sales phases and contributing to

Qualifications

• Bachelor’s degree or above in Computer Science, Software Engineering, Information Systems, or related field.
• 3+ years of experience in technical solution design or pre-sales engineering.
• Proficiency in RESTful API design and debugging, with solid understanding of data structures and system architecture.
• Strong business acumen with ability to translate requirements into practical technical solutions.
• Excellent cross-functional collaboration and client communication skills.
• Fast learner with ability to adapt to new technologies.

Responsibilities

• Gain deep understanding of TikTok Shop API capabilities and design integration solutions for various business scenarios.
• Collaborate with merchants, ISVs, and partner teams to guide API integration implementations and optimize performance.
• Develop and maintain standardized architectures, reference designs, and best-practice documentation, driving adoption.
• Evaluate integration feasibility for new product features and provide optimization recommendations.
• Partner with product, engineering, and ecosystem teams to gather feedback and support API iterations.
• Provide technical consultation during pre-sales and post-sales phases, including troubleshooting and delivery quality.
• Advocate API integration solutions through industry events, partner training, and developer community engagement.

Skills

API design

Cross-functional collaboration

Client communication

Business acumen

Adaptability

Education

Bachelor's degree or above in CS/SE/IS

Job description

TikTok Shop - Forward Deployed Engineer, Apps and API

Location:

Seattle

Employment Type:

Regular

Job Code:

A69706

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Responsibilities

The e-Commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-Commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-Commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-Commerce ecosystem that is innovative, secure and intuitive for our users and brands.This Forward Deployed Engineer will be responsible for partnering with external clients such as ISVs and merchants, to better improve their experience in working with TikTok Shop. They will be responsible for understanding the TikTok Shop platform ecosystem, and continue to design integration solutions for varying business scenarios.

• Responsibilities- Gain deep understanding of TikTok Shop API capabilities and the platform ecosystem, and design integration solutions tailored to various business scenarios.
• - Collaborate with key merchants, ISVs, and partner technical teams to guide them through API integration implementation and performance optimization.
• - Develop and maintain standardized solution architectures, reference designs, and best practice documentation, and drive adoption internally and externally.
• - Evaluate integration feasibility for new product features, providing optimization recommendations to align platform capabilities with market needs.
• - Partner with product, engineering, and ecosystem teams to gather feedback, address integration challenges, and support API capability iterations.
• - Provide technical consultation during pre-sales and post-sales phases, including solution review, technical troubleshooting, and ensuring high-quality delivery.
• - Advocate TikTok Shop API integration solutions through industry events, partner training, and developer community engagement to drive adoption.

Qualifications

Minimum Qualification(s)

• - Bachelor’s degree or above in Computer Science, Software Engineering, Information Systems, or a related field.
• - 3+ years of experience in technical solution design, solution engineering, or pre-sales engineering.
• - Proficiency in RESTful API design and debugging, with solid understanding of data structures and system architecture.
• - Strong business acumen with the ability to translate complex business requirements into practical technical solutions.
• - Excellent cross-functional collaboration and client communication skills, with the ability to manage multiple stakeholders.
• - Fast learner with the ability to adapt to new technologies and thrive