Tier-One Tech Support
FedEx
Get more replies from employers
Send a job-specific resume in minutes.
Benefits offered by this job
Job summary
Qualifications
- Experience with monitoring and resolving technical issues.
- Ability to ensure timely escalation and documentation.
Responsibilities
- Monitor, triage, and resolve technical issues across multiple platforms.
- Document all incidents and resolutions.
Skills
Job description
This range is provided by FedEx. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
$17.00/hr - $18.00/hr
A client/employer of Insight Global is seeking a detail-oriented and proactive Tier 1 Support Specialist to join our client's team in Collierville, TN. This role is responsible for monitoring, triaging, and resolving technical issues across multiple platforms, ensuring timely escalation and documentation. The ideal candidate will have experience with ticketing systems, badge provisioning, and access control tools.
Associate
Contract
Information Technology
Freight and Package Transportation and IT System Operations and Maintenance
Referrals increase your chances of interviewing at FedEx by 2x
- Medical insurance
- 401(k)
- Vision insurance
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
