Tier III Network Engineer - Expert (Government)

Cricket Wireless LLC.; Virginia, Northern (MN, KY); Hybrid; USD 89,000 - 198,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time Off and Holidays

Paid Parental Leave

Disability Benefits

Job summary

AT&T Global Public Sector in McLean, Virginia, seeks a Tier 3 Network Engineer – Expert to support the 24x7 NOC. This role requires office presence and security clearance, delivering advanced troubleshooting and network service across LAN/WAN/Voice/Video environments.

Candidates should have hands-on experience with MPLS, BGP, OSPF, and related routing protocols, plus familiar with Remedy, ServiceNow, and SolarWinds tooling; a total of 12 years of compatible experience or an equivalent degree

Qualifications

• Advanced networking qualifications including MPLS, BGP, OSPF, LAMBDA.
• LAN/MAN/WAN/Optical specialization.
• Familiar with common ticketing systems Remedy/ServiceNow and network tools such as SolarWinds/Netcool.
• Hands-on troubleshooting and fault isolation of IT business systems.
• Strong understanding of OSI model and routing protocols (EIGRP, OSPF, MPLS, BGP, LDP).
• Total of 12 years of applicable experience (various degree/history combos)

Responsibilities

• Provide Tier 3 support to the Network Operations Center (NOC).
• Support LAN/WAN/Intranet and Internet data communications systems.
• Monitor network to ensure availability and perform maintenance.
• Maintain network hardware and software.
• Proactively identify risks and mitigate them.
• Support telecommunications requirements (LAN, MAN, WAN, Voice, Video).

Skills

MPLS

BGP

OSPF

LAMBDA

LAN/WAN/Optical

OSI model

Troubleshooting

Tools

Remedy

ServiceNow

HP OVO/HPNA

SolarWinds

MNS

Netcool

Job description

This position requires office presence of a minimum of 5 days per week and is only located at customer's site.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for a Tier 3 Network Engineer to support the 24x7 Network Operations Center in providing Tier 3 network service and superior troubleshooting expertise.

Our Tier 3 Network Engineer – Expert's earn between $89,200 - $198,358. Not to mention all the other amazing rewards that working at AT&T offers.

Required Clearance: TSSCI with poly (#tssci) (#polygraph)

Job Duties/Responsibilities:

• Provide Tier 3 support to the Network Operations Center (NOC).
• Supports an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data communications systems or a segment of a network system.
• Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.
• Maintain network hardware and software.
• Proactively identify risks in the network and develop a plan to mitigate them.
• Supports numerous business requirements for telecommunications (e.g., LAN, MAN, WAN, Voice and Video).

Required Qualifications:

• Advanced networking qualifications including MPLS, BGP, OSPF, LAMBDA.
• LAN/MAN/WAN/Optical specialization.
• Utilization of common ticket systems (Remedy, ServiceNow) and common network management tools (HPOV, HPNA, Solarwinds, MNS, Netcool, etc).
• Must have hands on troubleshooting and fault isolation of IT business systems.
• Must have a strong understanding of the OSI model and configuration of routing protocols such as EIGRP, OSPF, MPLS, BGP, LDP.
• Candidate must have a total of 12 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 12 years of work history OR an Associate’s and 10 years, a Bachelors’ and 8 years, a Masters and 6 years or a PhD and 4 years of work history.

Desired Qualifications:

• Preferred network certifications Cisco CCNA, CCNP, CCIE, Juniper JNCIA, JNCIS, or JNCIE, ITIL Foundations, and/or CISSP

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours: 40

Time Type: Regular

Location: Mclean, Virginia

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.