Network Operations Specialist (Network Engineer II) (Government)

AT&T; Chantilly (VA); On-site; USD 89,000 - 194,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time Off and Holidays

Paid Parental Leave

Disability Benefits

Life Insurance and EAP

Job summary

AT&T Global Public Sector is seeking a Network Operations Specialist to support the customer’s computer data communications systems and provide event management and advanced incident troubleshooting at a government site in Springfield, VA. This full-time onsite role requires expertise in LAN/WAN operations and collaboration with Tier III network engineers.

The ideal candidate has extensive Layer 3 protocol knowledge (OSPF, BGP, EIGRP, MPLS) and hands-on experience with Cisco IOS, Juniper JUNOS,

Qualifications

• Minimum 10 years combined experience or education used to meet DoD 8140 IAT Level 2.
• Must have DoD 8140 IAT Level 2.
• Strong familiarity with Layer 3 protocols (OSPF, BGP, EIGRP, VRRP, HSRP, MPLS, LSP, VRF, GRE).
• Experience with network tools like Visio and ServiceNow.

Responsibilities

• Support installation and maintenance of LAN/WAN devices.
• Respond to and resolve escalated incident tickets.
• Coordinate with Tier III engineers for incident management and projects.
• Configure and troubleshoot VLANs and Layer 2/3 networks.
• Draft and review network operation process documentation.

Skills

LAN/WAN operations

NOC incident mgmt

Layer 3 protocols

Cisco IOS/JUNOS

ServiceNow

Visio

Riverbed tools

Tools

Cisco IOS

Juniper JUNOS

Brocade/Foundry OS

NNM/NA/OBM

NetProfiler/AppResponse

Job description

About AT&T Global Public Sector

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for a Network Operations Specialist to support the customer’s computer data communications systems, providing event management and advanced incident troubleshooting. Additional support is provided for design specifications, testing and inspections for computer networks; plan and implementing upgrades; and analyzing and organizing corresponding hardware and software combined solutions through network modeling. This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week. No relocation is offered. Work to be performed at a government customer site in Springfield, VA.

Job Duties

• Support the installation and maintenance of the client Local Area Network (LAN)/Wide Area Network (WAN) devices.
• Respond to and resolve escalated incident tickets.
• Provide support to Tier III network engineers for incident management and projects (site surveys and coordination and installation of new equipment).
• Troubleshoot incident tickets escalated from the Network Operations Center (NOC).
• Coordinate network operations, maintenance, repairs, or upgrades.
• Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and inventory.
• Layer 1, 2, and 3 network experience.
• Configure and troubleshoot layer 2 switching (Virtual Local Area Networks (VLANs)).
• Participate in evaluation of new network technologies and provide recommendations to the network architecture team regarding the integration of these technologies into the existing network.
• Ensures that plans for hardware and communications are adequate.
• Develops and implements methodologies for analysis, testing, and support of LAN and WAN networks.
• Leverage various network tools to analyze and isolate customer impacting events on the network.
• Ensure operational network equipment is compliant with current software recommendations and configuration baselines.
• Draft and review process documentation used by network operations personnel.
• Communicate and troubleshoot with vendors and other service providers to efficiently resolve incidents.
• Diagnose hardware and software problems and coordinate replacement of defective components.
• Support operations and maintain activities and administer networks including hardware, systems software, applications software, and all network device configurations.

Required Clearance

Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)

Required Qualifications

• Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a doctorate and 3, master’s and 4 years, bachelor’s and 6 years, associates and 8 years or HS and 10 years.
• Additional required qualifications include: Must comply with DoD 8140 Information Assurance Technical (IAT) Level 2.
• Knowledge of Cisco Internetwork Operating System (IOS), Juniper JUNOS, Brocade and Foundry Operating System (OS).
• Strong familiarity with Layer 3 protocols such as: Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), Enhanced Interior Gateway Routing Protocol (EIGRP), Virtual Router Redundancy Protocol (VRRP), Hot Standby Router Protocol (HSRP), Multiprotocol Label Switching (MPLS), Label-switched Path (LSP), Virtual Route Forwarding (VRF), and Generic Routing Encapsulation (GRE).
• Familiarity with Microsoft Visio and ServiceNow.
• Familiarity with HP/MicroFocus network tools, such as Network Node Manager (NNM), Network Automation (NA), Operations Bridge Manager (OBM), etc.
• Previous experience with Riverbed network tools, including NetProfiler and AppResponse.

Salary

Our Network Operations Specialist (Network Engineer II) (Government) earns $89,200 - $194,000 yearly.

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk.
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
• AT&T internet (and fiber where available)
• AT&T wireline phone

Working Hours & Location

Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia, Springfield, Virginia AT&T

Equal Opportunity Statement

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws.

Accommodations

In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities.

Fair Chance Employer

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Company Culture

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.